hogjowl
Idiot™
If you're giving Ceasar his due, then it makes no sense to offer a cash discount. If you're not, you're crazy to offer it openly.
If you're not, you're crazy to offer it openly.
I'm super proud of what John and I have built/accomplished and how our customers feel about us and I'm not afraid to let people know we are different and we are better.
Good grief, only in america would a janitor complain about making $800 for a half days work.
More then anything we need cash reserves to grow a small business.
$50k, $70, 100k. Not saving that kind of money sitting at home full of pride.
Or call Larry C., he'll do it for free.
How busy we are can certainly affect the rate we charge. When we are busy we snub our nose at a lot of work. When we are slow we will bid on work we would bypass in busy times.I think in most cases, it has a lot more to do with what you have in your pocket at the moment, than ones uncompromising standards… .although it doesn't sound as romantic.
I would be curious to see what their decisions would be if they were new to the business and had a slow week, were behind on their bills, or just trying to make ends meet.
Larry, the suggested "free" was the kick in the butt for false pride adjustment.nah..too busy right now .(Thank God)
I will take cash though...L.T.A.
What we can do is just focus on the open areas. It means that we would not have to move furniture, clean under anything and the lay down a protective barrier between the furniture and carpet during the drying process. We are cleaning less area and it’s less labor intensive since we aren’t moving and tabbing the furniture. If you would like us to do just the open areas of each room we can extend $10 off per room. You have a total of 10 rooms (with the double sized ones), so that would be $100 less than the estimate I sent you (equivalent to 10% off).
Thanks Richard I will.Ofer take a break, relax. Go give your horses some lovin.
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We aren't losing jobs, and if we were cause they don't want to pay our prices, I'm okay with that.
No. We never base our prices off what the competition is offering. We offer a different level of service and value than our competitors. If someone isn't able to see that and wants to select their provider based on price, I'm okay with the "competition" having them.
Exactly why I didn't just discount.
It wasn't a direct referral, but she did see our van 2 doors down. I took her call as a kind of "keeping up with Jones'"or if they use you, then that is a good enough endorsement of your company for me. She went so far as to tell me how the floor plans of their house differed from that of the neighbor that used us. I also think she wants to use us, but maybe wasn't expecting the price to be what it was. We were the first quote she got (if she is even getting others). She didn't say that we are more that other cleaners she spoke with and she also didn't just dismiss us when she got the quote or she wouldn't have bothered to email me back. I think she wants us to do the work, but just needs to justify the cost and see if there is anything she can do to lower the price. Perhaps if she were staying in this house, she wouldn't have an issue with dropping $1k to clean. But its a chunk of change if you leaving.....
If we get it, we get it, if we don't we don't. I thought it would make for a good post and wanted to know how others have or would handle this. Cause, we will all face it at one time or another.
Meg
All the other stuff about your brand and keeping employees busy is nonsense.
Posts like these belittling everybody else but ones business decisions brings to mind a Japanese proverb: "The frog in his pond sneers at the ocean."
What works for you Shane, I have no doubt is the right decision for your business. I am quite sure that you have given it all due considerations. Dismissing other businesses' point of view as nonsense, doesn't make you right. It just makes you "froggish".
Should I go feed the horses Richard?
or pets some cats.Should I go feed the horses Richard?
Me too. I try to oppose everyone.Healthy to hear opposing views, its the only reason i come here actually.
I like your prose.or pets some cats.
Is O.K. I mean all right!You can walk the dogs
or, curry comb the frogs