Mikey P
Administrator
~_
Horrible for tile work, unless they changed their rubber formula.
Horrible for tile work, unless they changed their rubber formula.
Even with clean shoes, hot days here walking from asphalt into a home tracks right away into concrete. I couldn't imagine not putting some thing on to cover those up.
The review Mike posted is one of many I've seen, apart of why I asked this question. When people run ads on FB, I see comments ALL the time asking where the techs booties are or why are they walking on the carpet without shoe protection.
Impression.
It could be your own employees that fall. I would never leave them for the client far too risky. I have enough concern with them transitioning from wet carpet to hard surfaces.
Booties make plenty of sense for other services. A plumber walking across carpet to work on plumbing doesn't want to track on the carpet.
However we are cleaning the carpet. Stoopit idea for carpet cleaners.
But as your customers already expect it, I would continue the use. I wouldn't hand them out to them without a release of liability and a note from their mother.![]()
When hes looking for his booty?But you only wear them when it's pirate time?![]()
Read the description.
View attachment 13576
I guess I'm not really saying it is right or wrong, but if Stanley Steemer started spending thousands of dollars on an ad saying "Does your carpet cleaning professional wear protective show covers in your home when cleaning? If not, find a professional, call us today." would you then think about wearing them? (This is an example of something that could change the customers mind set on what SHOULD/COULD be standard in a cleaning). I bring this up, because if your competition is doing it and you are not, what makes it okay for you not to wear the protective covers while others are?
Ill bet she doesnt expect you to wear them now neither.Stopped giving them out to customers when I saw grandma slip.
There is a point that is worth considering about the perception, I'll give you that....BUT,
I stopped trying to imitate Stanley several years ago and have customers RAVING about the difference between us and the other guys ever since.
So....they wear booties, so we all should??
Will you follow that thinking all the way to the demise of your company? People looking for Stanley will find them and use them and may even end up being pretty happy with them. That's fine.
C'mon Will. You're better than this.
Set yourself apart from the competition, don't chase them!
Make them chase you!
Thats the reality.A customers perception should be led by the education we give them at the time of service.
Change their perception. I agree with what you said but they should feel differently about pro carpet cleaning...after experiencing a pro!Thats the reality.
The perception is already there before we arrive.