Take the time to "sharper your saw"
Take a step back and look unbiasedly at your company. Head to toe, from the time you answer the phone, to your trucks, what you say and your appearance when you reach the door.
Why should a prospective customer call you?
Why do your current customers call you?
What can you do to improve and strengthen your edge.
Are you planning a Holiday special?
Work your data base!
Cross market services, offer a winter special on Rug cleaning, Upholstery cleaning, Tile & Grout, Carpet Protector?
If you're going to buy equipment make sure it is something that will help you be more productive.
Get on it, the Holiday's will be here soon!