What to do...

EDS

EDS

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Ed
So I have a decent new account with a production company. These are good gigs since they film at a lot of locations and usually have the carpets cleaned after they are done regardless of condition. They want me to do the job (which will have decent production value on my end) this upcoming Monday.

However my new tools are not expected to arrive until late next week. I am meeting with the production managers assistant and the property owner this Thursday. He wants the carpets cleaned sometime Mon. Wen. of next week. The fact that the owner is coming is an opportunity for a re-occuring account.

Should I try and delay until the following week or should I be straight forward with hime and say your carpets will be cleaner if I do it next week not this week because I have ordered equipment that will allow me to do a better job? (maybe show him a crb and zipper video on the iPad?)

Thoughts?
 
EDS

EDS

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Ed
Lee Stockwell said:
Do the best job you can with what you have. Perhaps BORROW something.

DON'T make excuses or postpone the job. There is always a way to finish the job...find it.

They don't really care about any excuses.
Click to expand...
I guess i have gotten this far... but it kills me to know that one week later i could do a better job. And since it is just a customary gesture because of filming...but I agree and that thought was weighing on my mind. No excuses.
 
Desk Jockey

Desk Jockey

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Just clean it. Take your time, precondition and allow plenty of dwell time. If you have a 175 to agitate with great. If not it will just take more time but you can still do a fine job.

The new tools will allow you to be more proficient at cleaning but don't let that hold you up.
 
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Lee Stockwell

Lee Stockwell

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You will ALWAYS do a better job "next week", because you should be getting better continually.

I'm embarrassed thinking back to some of the stuff I started out using, but as Richard noted, take the time to do the best you know how to do NOW.

1970: Pacific 175 with a shampoo tank and brush. Along with a shiny Hild water vac. Yeah baby I was in business!
 
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WillS

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Yes definitely do it asap. Telling a customer you can do a better job next week maybe deter them to call someone else that can do it this week. So much competition out there willing to jump in a second.
 
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Desk Jockey

Desk Jockey

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Lee Stockwell said:
You will ALWAYS do a better job "next week", because you should be getting better continually.

I'm embarrassed thinking back to some of the stuff I started out using, but as Richard noted, take the time to do the best you know how to do NOW.

1970: Pacific 175 with a shampoo tank and brush. Along with a shiny Hild water vac. Yeah baby I was in business!
Click to expand...
Vapor Vac with earth shattering 30 psi. 75 lb drag tool and baby Suterbilt vac pump.

It dried when it damn felt like it! :winky:

Richard cleaning with vapor vac.jpg
 
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EDS

EDS

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Desk Jockey said:
Vapor Vac with earth shattering 30 psi. 75 lb drag tool and baby Suterbilt vac pump.

It dried when it damn felt like it! :winky:

View attachment 69851
Click to expand...
Carpet cleaners now a days have it good. The old adage of I used to walk up hill to school and up hill home is really true for you old farts. Equipment has gotten better and soil levels have stayed the same...

Much respect...
 
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Cleanworks

Cleanworks

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Lee Stockwell said:
You will ALWAYS do a better job "next week", because you should be getting better continually.

I'm embarrassed thinking back to some of the stuff I started out using, but as Richard noted, take the time to do the best you know how to do NOW.

1970: Pacific 175 with a shampoo tank and brush. Along with a shiny Hild water vac. Yeah baby I was in business!
Click to expand...
Same thing but it was a Clarke.
 
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EDS

EDS

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The luxury I have here is I don't know your history. I'm a virgin in a sense. But over time I will become dirty like you.
 
EDS

EDS

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I think I have been pretty honest here: I'm here to take your knowledge and honest feed back.

You know how when you take a multiple choice test they say your first instinct is correct (studied and wrote the LSAT and could not crack over a 155)

This forum will be used a litmus test.

What I give: honesty and innocence

What I take: the collective knowledge

And if I eat a carpet cleaner I will gain his knowledge. Can't wait to meet you cleanworks tomorrow...
 
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