Old Coastie
Supportive Member
Salt is good. You'll be fine.
Salt is good. You'll be fine.
So I have a decent new account with a production company. These are good gigs since they film at a lot of locations and usually have the carpets cleaned after they are done regardless of condition. They want me to do the job (which will have decent production value on my end) this upcoming Monday.
However my new tools are not expected to arrive until late next week. I am meeting with the production managers assistant and the property owner this Thursday. He wants the carpets cleaned sometime Mon. Wen. of next week. The fact that the owner is coming is an opportunity for a re-occuring account.
Should I try and delay until the following week or should I be straight forward with hime and say your carpets will be cleaner if I do it next week not this week because I have ordered equipment that will allow me to do a better job? (maybe show him a crb and zipper video on the iPad?)
Thoughts?
No intention to confuse... love your avatar though...just figured I was acting like a goober so it fit...most likely your name and aviator subliminaly was burnt in my mind when I choose the name goober...or am o over anilizing (sp) what's going on....
Don't make assumptions. Even though they comment on the pork chop and nothing else they still look it ALL over after you leave. For days or weeks they are looking at ALL of it.Just get the pork chop off and you'll thrill 80% of them 100% of the time
Doing what should be done is not value added it's doing the job you are paid to do.If you find out what's important to your customer, address it and then anything else is considered going above and beyond in the customers eyes....
I forgot, value added is baloney, only for over charging...![]()
The obvious reason they called you, from THEIR point of view, not your's.What is the Pork Chop...![]()
That's all you need. Now just do the best job they have ever seenThey agreed to my quote!!!!
Bravo!They agreed to my quote!!!!
Vapor Vac with earth shattering 30 psi. 75 lb drag tool and baby Suterbilt vac pump.
It dried when it damn felt like it!
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I still do.And you thought you were the shiet back then!