Connor
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Hey, there are white foreigners, too, Snowflake. just sayin.
Many German women are very particular.
when is it time to fire a customer?
- Thread starter juniorc82
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Hey, there are white foreigners, too, Snowflake. just sayin.
Many German women are very particular.
Ken Snow
RIP
I meant that in context- most legal aliens are white I believe.
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Desk Jockey
Member
Jimmy is I've met him.
Not sure if he is from Mars or Uranus.......but I'm thinking the latter.
Not sure if he is from Mars or Uranus.......but I'm thinking the latter.
Connor
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Why'd you bring race into it anyway, looking for a place to drop the soapbox?
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Connor
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Jimmy is I've met him.
Not sure if he is from Mars or Uranus.......but I'm thinking the latter.
Nah, he's not from there, but he said that's a place he'd like to visit.
Ken Snow
RIP
I didn't Chris, I was responding to someone else. I probably should have used a different comparison than "lilly white" but assumed what I meant would be understood. Apparently not in your case.
Dolly Llama
Number 5
[h=2]when is it time to fire a customer? [/h]when it's no longer profitable
there's the root of it, Jon
You under bid it and now you're seeking validation to drop it
sac-up man
what's to be afraid of??
either you have what it takes to deal with difficult custys or you don't
pay attention to Gill..he's a rising start that "gets it" and will go as far as he chooses in this biz
and whatever Chavez says, tattoo it to your arm for future reference , cause he not only "gets it" like Gilly does, but he "got it" a long time ago .....and for the last 40 years has seen it, done it, been it, and is "it" from the bottom of the rung to kickin' those cowboy boots up on top of the Head Honcho's desk ...of a multi-million dollar outfit
..L.T.A.
there's the root of it, Jon
You under bid it and now you're seeking validation to drop it
sac-up man
what's to be afraid of??
either you have what it takes to deal with difficult custys or you don't
pay attention to Gill..he's a rising start that "gets it" and will go as far as he chooses in this biz
and whatever Chavez says, tattoo it to your arm for future reference , cause he not only "gets it" like Gilly does, but he "got it" a long time ago .....and for the last 40 years has seen it, done it, been it, and is "it" from the bottom of the rung to kickin' those cowboy boots up on top of the Head Honcho's desk ...of a multi-million dollar outfit
..L.T.A.
Connor
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Obliviously so.
Dolly Llama
Number 5
"I can handle most people but some foreigners who walk behind me saying please hit this spot again and again. It just pisses me off."
maybe it's as simple as his lilly white AmUrican custys don't have a propensity to do that like his custys from the Asian continent with brown and/or yellow skin??
wadda'ya think...
..L.T.A.
maybe it's as simple as his lilly white AmUrican custys don't have a propensity to do that like his custys from the Asian continent with brown and/or yellow skin??
wadda'ya think...
..L.T.A.
Ken Snow
RIP
Could be Lar, that's why I was looking for clarification. My experience was a "certain" type of person did that and that certain type existed in all races/nationalities.
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Dolly Llama
Number 5
some just WAY more than others ..unless you're in state of politically correct induced denial ....
..L.T.A.
Jeff Madsen
Supportive Member
My only thought on this is if you do reach the point, for whatever reason, where you need to move on - handle it with care and respect. I have very rarely let a client go over the years, but in my early years I would do it out of pride and annoyance. I know for a fact that one of those decisions cost me a number of high-value clients. In my world, whenever the little voice in my head says "I'll show them who's the boss!" - I know I'm about to handle the situation poorly and hose myself!
Ken Snow
RIP
Totally agree with you Jeff. We are in the service business and dealing with all sorts of people is key to success in my opinion. Doesn't mean we have to let them abuse or totally tromp on our dignity, but taking some crap is good for the soul LOL.
Mardie
Member
When i get a customer that is combative or talks down to me or disrespects me i simply tell them that i am probally not qualified to work for you so it is better that you call another company and thank you for considering us. Of cource i say it in a very slow nice tone of voice.
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bob vawter
Grassy Knoller
LOL!
Jack May
That Kiwi
I've let the odd one go over the 12 years I've been in business.
One I distinctly remember, I think I cleaned her lounge area three times, and still didn't get paid. Didn't like the RX20 action, so re did it with wand and groomed with the rake, didn't like the grooming lines from the rake so ended up going back the next day and wanted only.
Anyone else I decline to work for is out of principle of not paying an overdue account. It amazing the number of people that forget they didn't pay you, or forget that they used you last time. I had one that I had reciprocated printing business for, and she came back wanting more work and I told her she still had an outstanding account for like two years before. I got it settled straight away, it was at a time when she was going through a messy separation and so I still work for her.
John
One I distinctly remember, I think I cleaned her lounge area three times, and still didn't get paid. Didn't like the RX20 action, so re did it with wand and groomed with the rake, didn't like the grooming lines from the rake so ended up going back the next day and wanted only.
Anyone else I decline to work for is out of principle of not paying an overdue account. It amazing the number of people that forget they didn't pay you, or forget that they used you last time. I had one that I had reciprocated printing business for, and she came back wanting more work and I told her she still had an outstanding account for like two years before. I got it settled straight away, it was at a time when she was going through a messy separation and so I still work for her.
John
