Hey folks, Mikey's son here. We just brought this area rug back to shop and it has some concerning issues. It's cut pile wool with jute or seizl being the tan portions. It has some notable urine spots and the jute areas are showing to bleed very easily with just warm one earth. Any help is appreciated
You have a combination of things to consider: Jute, sisal, hemp and other plant fibers don't hold color well. Even if those colors don't stick to surrounding fibers during cleaning, they will come out of the plant fiber unevenly. As blotchy as this rug is already that might not matter.
You don't mention construction. If the rug is hand-knotted, you can immersion clean it once you've gotten an OK from the customer about the potential color loss or bleeding.
If it is tufted or hand-loomed (with a backing glued on) you can't immerse it without creating other problems, such as latex color wicking up the fiber. Surface cleaning won't get the urine out, so a tufted rug with plant fibers in the face and in this condition is disposable, no matter what they paid for it.