Wool trouble

Doug Rice

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Joined
Feb 28, 2011
Messages
425
Ask them if you could look at the mat to help you figure out how to get it out. I'll bet they have it in the back room.
 

Larry Cobb

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Oct 7, 2006
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Dallas, Texas USA
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Larry Cobb
The "mild" reducing agent is probably not strong enough for the degree of staining shown in the photos above.

The ReduceAll has twice the reducing potential for difficult "color staining"
 

The Great Oz

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Joined
Nov 25, 2006
Messages
5,267
Location
seattle
Name
bryan
There's no question about a prior water issue in that area, and no one will ever know what kind of products the homeowner used there.

The pictures, if the color balance is correct, look like an alkaline burn. This is exactly what happens when a consumer hears "soda water" to rinse a urine spot and uses baking soda instead. Or, a tech uses his restaurant grade nuclear oxidizers on wool.

A rinse and treatment with a very low pH (like a rust remover) might help.

Faster and cheaper than dinking around with a hundred spotting attempts would be an insert.
 
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Cleanworks

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Oct 22, 2012
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New Westminster,BC
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Ron Marriott
I just heard from my customer on Friday, and the peroxide/ammonia treatment solved the problem. No where as serious as the one above.
 
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SamIam

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Aug 9, 2012
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California
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sam miller
Coffee stain remover meta bisulfite. Mist it on.

That or Natural Fiber cleaner with a glug of last step. Mist and vac leave a dry pod to speed dry.
 
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ruff

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Apr 19, 2007
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San Francisco, CA
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Ofer Kolton
Last I've heard and if I am not mistaken, he had to replace it.
And I don't know if he followed the advise. I'll let you know if I find out.
 
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