Would you report this?

[Desk Jockey]

I'm not knocking you.

I'm sure she deserved it, you just never know who she/he is and who they will tell.

 

[WillS]

If I was in a small town I'd worry more about that. There's so many bad reputation cleaners here that we are the angels. But get what you are saying and that's 1 customer I've been rude to out of 1,492 so far this year. Maybe there might be 1 or 2 more but she sticks out because with her, I know I was being an ass. It was also before Thanksgiving and I was so burnt out that she lit the fire.

 

[Desk Jockey]

Very true. We live in small town mid America. People frown if you fart too loud.

 

[steve_64]

I think we all do a good job keeping things professional or we wouldn't have made it as far as we have. But I don't hold my tongue when I see a problem and I'd rather deal with the issue and move on. I have told several customers of unhealthy conditions that I had issues with and they acknowledged it would be remedied.

It's not always what you say but how you say it.

 

[SamIam]

You can keep it professional with 1,000 customers but those 1 or 2 can turn anyone crazy especially if your one of the main ones dealing with them. I don't usually hang up on anyone unless they begin swearing about something. With her, it was worth hanging up and taking the 1 star Google plus review.

... Btw her check bounced for the cleaning and we haven't been able to reach her since. It was only a $90 job. It's always the small amount jobs that give so many issues.

The real thing is this she wanted a refund I'll bet she already new her check wasn't going to clear.

So you pay her! Hahahaha

 

[ruff]

....... She called back and said you hung up on me? I said nope, the power must have went out. Imagine how crazy it got after that.

That answer alone may have added a few years to your life expectancy.
Well worth the $90.00 loss.

 

[Josh]

I'll talk trash like a mofo behind your back until you catch me.

Yeah! It's called manners!

 

[Mikey P]

Will you need a nice Florida vacation, soon.