I get 2 -5 price shoppers a day from yelp. I hate when they do it in the middle of the night. You get up in the morning and the app is telling you they are waiting for your response. I think I have booked 2 jobs out of 50.
On the subject of reviews, I have some a hole that put a one star review on google about me. I never done business with him. He used the bait and switch guy that parks his van on the corner with a $99 whole house special. Then raises the price to $280. His name is pro carpet care and I'm procare carpet and tile cleaning. A few of my customers have called him by mistake.