So who says I'm not allowed to CHARGE for pre-vaccing someone's carpets?
I used to give the option of them doing it, but got sick of half-arsed attempts that some people considered vacuuming, so now rather than argue I prevac... and charge for the privilege. Mind you, it's not billed separately, just factored into my pricing. Yes it makes me more expensive than my opposition, but I've found that business hasn't dropped off; in fact quite the opposite. Customers appreciate the fact that I give them better service than they're used to, and word-of-mouth advertising works best!
Is that considered bad business then, maximising the amount I make out of each and every job? It also means that I only do 2-3 jobs per day, without having to rush about like a lunatic, and still make more PROFIT for less effort.
PS If I have to pull out the scrubber, extra $$'s get pulled out of their pockets as well- why do extra and not be suitably paid for it??? :shock: