My day yesterday was crazy. I was not prepared for what came at me.
I arrive at the house, expecting to clean some kitchen, dining room, a couple bathrooms of tile and grout floor. Average time expected to be there 2.5hrs. I was wrong!
She had those rooms, a laundry room, a tiled shower and steam room, and a tile counter top in her bathroom. I didn't have enough sealer, so in the middle of the job, I drove 30min to home depot to get some.
But back to the cleaning: 3hrs into the cleaning job, I noticed that her grout was blotchy in her kitchen, dining, laundry and guest bathroom. She told me then that she just remembered WAXING her tile and grout about ten years ago. Had I known this prior to the job, I would've not done it.
I told her If she wanted me to try to get the wax out, I'd have to come back later with some floor stripper, charge her extra, and Attempt to strip the wax out with no guarantee.
After I thought about it, I suggested to not make a second attempt, due to charging her more and the chance of not getting any better results, since the cost of the job was already at $670.
So I sealed over the blotchy, grout to protect the grout that wasn't blotchy. What would you've done? And is it gonna make it more blotchy with the sealer over the wax spots?
I arrive at the house, expecting to clean some kitchen, dining room, a couple bathrooms of tile and grout floor. Average time expected to be there 2.5hrs. I was wrong!
She had those rooms, a laundry room, a tiled shower and steam room, and a tile counter top in her bathroom. I didn't have enough sealer, so in the middle of the job, I drove 30min to home depot to get some.
But back to the cleaning: 3hrs into the cleaning job, I noticed that her grout was blotchy in her kitchen, dining, laundry and guest bathroom. She told me then that she just remembered WAXING her tile and grout about ten years ago. Had I known this prior to the job, I would've not done it.
I told her If she wanted me to try to get the wax out, I'd have to come back later with some floor stripper, charge her extra, and Attempt to strip the wax out with no guarantee.
After I thought about it, I suggested to not make a second attempt, due to charging her more and the chance of not getting any better results, since the cost of the job was already at $670.
So I sealed over the blotchy, grout to protect the grout that wasn't blotchy. What would you've done? And is it gonna make it more blotchy with the sealer over the wax spots?