O.K., you are not using your actual name in your post and you only use your first name in your profile.
I can understand why, because a big part of the marketing message on your web site is BAD-MOUTHING OTHER CLEANERS.
Specifically those who use Hot-Water Extraction (Steam).
Richard was too nice to
post the caption that went with the photo he posted from your web site, but here it is:
"Mold & Mildew from Steam Cleaning
This picture shows mold and mildew under carpet that's only four years old. The owner of the house had the carpet steam cleaned each year by a local company. The carpet got to wet underneath and was never dried correctly. The owner had to replace all the carpeting in the house after this finding."
You are certainly free to participate here, but don't expect to get a warm welcome from all of us.
As an
IICRC Certified Master Textile Cleaner, Certified Senior Carpet Inspector and Expert Witness in Water Damage Litigation, I have seen hundreds of your type over a 27 year career, that slam the "other method" as a means to line their own pockets.
If they cannot stand on THEIR OWN MERITS, they denigrate "the other guy" as a means to get the focus off of themselves.
So, even if the photo and caption are absolutely true, it is unethical to use it as a blanket generalization of ALL steam (HWE) cleaners.
You ARE aware that HWE is REQUIRED by many carpet manufacturers warranties, right? Not "recommended" -REQUIRED. Stainmaster and Shaw, just to name two that you might have heard of.
Oh yeah, I almost forgot -
WELCOME to Mikey'sboard!
MIKE