-What led you to get into this business?
To start it off Mike it's Hagen not Hansen. I had a great opportunity come across my door which brought me to a much more beautiful place. I came from Minnesota where I was a furniture repair man working for peanuts. The weather sucked, the pay sucked and it was time to go. My parents offered me a job that I couldn't refuse out here in Reno and it's been heaven since. Just closed on my first house today!
-How does being a Interlink distributor help your biz?
Being a member of Interlink Supply has given us access to a number of great vendors with innovative new products coming out all the time. It has also given us access to some of the most knowledgeable people in the industry. The support we get with education, technical service, marketing, internet sales, you name it they've been great help.
-Where was your business five years ago and where will it be five years from now?
I've only been here 3 years but when I started we were doing good. We were working out of a smaller shop in Sparks with a good, growing customer base. I was thrown right in learning all of the product info I could while also learning how to repair all of the truckmounts too. Needless to say it was a little nerve wracking at first. After a few trips to different vendors for sales and service training we moved to a different, much larger and newer location. We continue to grow in size and customer base and I don't see it stopping anytime soon. With help from our vendors we have hosted and plan to host many more great business seminars and classes to help raise the knowledge and technical level of the average cleaner in our area to help raise status of this industry.
-Who do you emulate in this industry and why?
I don't think I've been around long enough to know where I'm headed or who I emulate. Give me couple more years and then I'll tell you.
-Start over from scratch, how would you go about it?
I'm pretty happy with the way we've turned out so far so I don't think I would change how we started up. We got hooked up with some great people to help us get started and it worked out pretty well.
-How have the Boards helped your biz?
This board has helped my knowledge tremendously. You guys have been great to learn from. There is a ton of experience here and I really appreciate everyone sharing the wealth of info to all of the new people that join. I've also been able to make a few bucks here and there which is also greatly appreciated. :wink:
-Who's job at
Jon Don would you like?
I'm happy where I'm at