house call pro or service monster

Discussion in 'Lets talk Business!' started by Cleanworks, Mar 22, 2018.

  1. Cleanworks
    Cleanworks

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    Just wondering who among the single truck o/o's uses either one? Has it increased your volume? Cost per month? Why one over the other?
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  2. Mikey P
    Mikey P

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    Why now?
  3. Cleanworks
    Cleanworks

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    Looked at a sales webinar for house pro, has some attractive features. Just looking for opinions as to whether or not it improved your bottom line, did you make use of the online booking feature, incorporate any payment systems, etc.
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  4. Hoody
    Hoody

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    IMO the client retention portion of either will help your bottom line the most. Online booking is a good idea, HCP does that part better than SM as of right now.
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  5. PrimaDonna
    PrimaDonna

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    Just get something!

    If you want to give me a call I can talk about the features, benefits and areas of opportunity of both programs. Too much to type out here....

    We use SM for the cleaning side and I’m starting with HCP for FPA.

    Check your PM for my number.
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  6. Acp
    Acp

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    online booking never worked for us, traffic is way too heavy here.. and too many crazies that need to be screened.

    but house call for sure, hate to say it but its light years beyond SM
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  7. D Luke
    D Luke

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    More drama with HCP, more frustration with SM.

    I would recommend SM. It's good and will hopefully be great in a few years.
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  8. Cleanworks
    Cleanworks

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    What features do you like or use the most?
  9. D Luke
    D Luke

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    I use it to handle all of my invoicing, scheduling, receivables, and reminder cards.

    What I like the most would be always having a super clean customer data base with service history and room dimensions whenever I need the info.
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  10. hogjowl
    hogjowl

    @

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    Saiger would do a video
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  11. Total_Rookie
    Total_Rookie

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    Service monster. Hcp is full of legal jargon.
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  12. Acp
    Acp

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    what do u mean by drama? its the opposite for me, just so simple to use.. 50x easier to navigate than SM.

    its hands down the best CRM ive ever used, really wish it was around when I had my landscape construction company lol
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  13. D Luke
    D Luke

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    Not drama for users so much as drama surrounding the company.
  14. Lee Stockwell
    Lee Stockwell

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    One of them markets other companies to YOUR customers.
  15. Acp
    Acp

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    nah not really. If your customer decides to download their home service app, which is like signing up for angies list or something then they can search for other service providers on their system. You can turn this off too so it doesnt even offer the app to them.

    A lot of carpet cleaners had a conspiracy mindset about HCP thinking they are stealing customers, marketing to customers, they own the customers etc... its all bs. I have tons of friends and family in our database not a single one of them has been marketed to or called, emailed etc expect by us sending them postcards, emails through HCP
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  16. Acp
    Acp

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    its very easy to buy lists of homeowners with emails, etc if they cared a lot about that information there are plenty of other ways to do it.
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  17. FredC
    FredC

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  18. Mikey P
    Mikey P

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    Meg will be using HCP for her new gig..


    Should be interesting.
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  19. Nomad74
    Nomad74

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    Rob Allen approved.
  20. PrimaDonna
    PrimaDonna

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    Already signed up and had my orientation with Sam.

    Working on setting it up today.
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