Rotary Extractor

[Cody Ransom]

im thinking about charging for rotary extraction, do you guys charge and if so how much extra do you charge to clean?

 

[Cleanworks]

We charge by the sqft. and by time. The longer we spend on a job, the more we charge.

 

[Mikey P]

My moto is charge enough so that you can do pretty much what ever it takes to do the best job possible with out nickle and dimeing your flock.

 

[Mark Saiger]

My moto is charge enough so that you can do pretty much what ever it takes to do the best job possible with out nickle and dimeing your flock.

Same as Mikey in concept....our family has always been this way....

Don't nickel dime the clients....

Do whatever it takes and use whatever it takes to do the job right....and have rates set that accommodate you for that....

We find people just want to get the carpets cleaned...not talk about what is it going to cost extra for each little item....they are in a hurry....

Most trust you from a friend referral or some other source and are willing to pay for service....

 

[Jimmy L]

You are the professional you determine what it will take to do the job. Don't say " Mam we'll have to use a toothbrush to clean that spot so we will have to charge you extra" . Do what it takes.......don't be a scumbag.

 

[Russ T.]

We have a range that we operate in. "Depending on the type and condition of the carpet". It's the same shpeel Mel gives every residential customer.

I include spotting in the ft.² price. The only addition would be urine contamination and protector. Our customers are thrilled that we don't play games.

Like Jimmy said, don't be a scumbag.

 

[KevinD]

It doesn't really matter to me what tools I use to clean but if it is a highly soiled or neglected carpet requiring more time the s.f.price is going to be a bit more for the additional time required.

I really don't see the need to call a new poster a scumbag for asking a simple question.

 

[Mikey P]

I don't see anybody calling him a scumbag.

Mearly suggesting to not resort to "scumbag" tactics that many new guys..... resort to..

 

[Jimmy L]

Yeah

 

[Cody Ransom]

Thank you for your replies. What you guys said is what I was kinda thinking. I used to work for one of those really bad nickle and dime companies. I'm hesitant to charge like that because I don't want to be that way. I'm trying to figure out how to increase my profit margin. I was talking to another cleaner who said he charged extra for rotary extraction so that is why I was thinking about it.

 

[jcooper]

I used to work for one of those really bad nickle and dime companies. I'm hesitant to charge like that because I don't want to be that way. I'm trying to figure out how to increase my profit margin.

Cody,

As someone who also worked for scumbag/b&s guys... You basically learned the wrong way to do things FIRST! Pretty much do everything the opposite of them and you will be great.

We don't charge extra for RE.

Giving them a range on the estimate will also help. However, keep in mind... Most people only remember the LOW number.

 

[Lee Stockwell]

Do let them know they are getting better cleaning with RE.

 

[hogjowl]

Talking to another cleaner?

They all lie.

 

[steve_64]

I have room prices and I clean most jobs at those prices. But when the conditions are extreme I just explain due to the condition of the carpets there is an additional charge of...

I do it this way so im not over charging the customer who takes care of their stuff. Those who dont own a vacuum or use the one they have get charged accordingly.

Keep it simple

 

[Kellie Hiler]

I raised my prices when I got the RV. I don't tell the customers this, just that they are getting a high quality deep carpet cleaning which takes time.
My sq footage rate varies according to how much time the job is going to take.

 

[Russ T.]

Thank you for your replies. What you guys said is what I was kinda thinking. I used to work for one of those really bad nickle and dime companies. I'm hesitant to charge like that because I don't want to be that way. I'm trying to figure out how to increase my profit margin. I was talking to another cleaner who said he charged extra for rotary extraction so that is why I was thinking about it.

You're on the right track Cody. I think rotary extraction is an EXCELLENT way to separate yourself from the others while increasing profit margin.

Do a great job and the most valuable customers will call you back and tell their friends!

I bet half of our customers come from a direct referral.

That direct referral usually gives them the low down on our company. Not the cheapest, but definitely the best in my service area.

Word spreads pretty quick!

 

[Russ T.]

You will likely use the rotary extractor in at least the living room once you get used to it. Just build it into your everyday pricing.

I'm usually toward the bottom part of our range because I make excellent money there and want the customers to feel really good about it.

 

[Cody Ransom]

Talking to another cleaner?

They all lie.

Ha ha I'll tell Scott McKay that he was the other cleaner.

 

[Mikey P]

I spent the day with an RVXL.


The eye with a brush kicks its ass..

 

[ruff]

I charge extra if it is a restoration cleaning.
No way that my regular clients that keep their carpet in a decent shape and clean every year, will pay the same as someone who's carpet is trashed and or has not been cleaned since ...............the Johnson administration.

Restoration cleaning is when it is excessively soiled and or when there's saturation at the base of the fibers.

If I'm working a lot harder and for a longer time, due to their neglect- you bet they are paying more. And I earn it.

 

[TimM]

@Cody Ransom I am not a business expert and I am still learning all of this but I charge what I need whether wand or rotary, I am reading a book and this post really stood out when I read this paragraph.

 

[KevinD]

I don't see anybody calling him a scumbag.

Mearly suggesting to not resort to "scumbag" tactics that many new guys..... resort to..

I reread and concur.

 

[Mikey P]

The ultimate.

 

[Ron K]

The ultimate.

View attachment 13466

Do the swirl marks look any different?

 

[Mikey P]

Fudge Ripple.

 

[Mark Saiger]

My favorite for the 360 XL!

Brush head and nylon slot glides

 

[hogjowl]

How did YOU break in that head?

 

[Mikey P]

He put it in front of his YouTube channel on autoplay

 

[ruff]

Take the shoes or glides off and run on concrete for 1/2 an hour.

 

[hogjowl]

I asked Mark.