Answer your damn phone. The right way.

[Mike Pailliotet]

here is how Tom King deals with his phones.



which is 2000% better than

Hi this is Marty from Admiral Clean. I can't get to the phone, leave a message.

 

[hogjowl]

You're just pissed cuz I never answer when you call.

My customers are treated right.

 

[Mike Pailliotet]

Treated right translates to I don't want the school kids laughing at my/ the creepy carpet janitors Jitterbug...

 

[Steve Toburen]

"2. Headset for the CSR. Two hands are a must. Ours are wireless and can pick up remotely if a CSR is away from their station in a different part of the building."

This way Tom's CSR's can answer while they are going to the bathroom. The man does know how to get maximum production out of his people. (And himself.)

Steve

PS Tom and Karen are definitely in the top 50 smartest SFS graduates. (Out of over 3,000.) And of course I'd need to include on this Top 50 list Mikey and Paula and Richard and Shane and Ken and Brian and Don and Torrey and Mar ... uh, maybe not so much!

 

[KevinD]

Mozilla crashes every time I open that link.
Did it 4 times

 

[Steve Toburen]

Mozilla crashes every time I open that link.
Did it 4 times

Dunno, Kevin. If you are clicking on the SFS link in the post above try www.SFS.JonDon.com

Steve

PS And thanks for your interest.

 

[hogjowl]

Stick and stones ... IB

 

[KevinD]

Dunno, Kevin. If you are clicking on the SFS link in the post above try www.SFS.JonDon.com

Steve

PS And thanks for your interest.

Sorry, it crashes if I click the link in Mike's post (#1) not yours.

 

[Mike Pailliotet]

try this Kevin

http://mikeysboard.com/

 

[Shane Deubell]

Looks good to me, copied it to compare to mine and see if we can make any improvements.

 

[Ron K]

So if you don't answer your phone its bad but if you're link don't work it's OK????

 

[KevinD]

try this Kevin

http://mikeysboard.com/

Crashed with that link also

 

[Mike Pailliotet]

You may want to consider laying off on the free porn sites.

 

[KevinD]

There's free ones out there? No wonder I'm broke.

 

[floorguy]

yup its Doug...

what the hell do you want????

it works for me

 

[GCCLee]

Nothing beats answering with that massive sucking sound in the background, lets custy's know you actually do work : )


I should have never posted this here

 

[curt johnson]

I need to learn how to get the phone to ring.....

 

[Ron K]

I need to learn how to get the phone to ring.....

Just press the button on the side of the phone and it wrings and then you can set the level. You can make it wring all the time there's just nobody there !