Mr. Chavez, calling Mr. Chavez

[KevinL]

How do you guys charge when you get called to a wdr and the carpet and pad are damp from the customers attempt to dry it themselves? There isn't enough water to extract but it still needs blowers placed to get the pad dry. Do you charge the same as having to extract for an hour or just a service call?
Also, what do you do when your almost dry and it gets wet again? Customer can't replace sump pump and plumbers can't get there for days. Do you guys ever replace a sump pump? We also have a customer that seems to have a crack in the floor that won't dry but we can't see it through all the glue and they don't want us to move all the furniture to pull back the carpet far enough to check properly. It's just a small spot on white berber that won't dry so it keeps browning. Thanks Buddy.

 

[bob vawter]

OHH MAN....i thought this was where we got to call him names........bait & switch!

 

[Desk Jockey]

How do you guys charge when you get called to a wdr and the carpet and pad are damp from the customers attempt to dry it themselves? There isn't enough water to extract but it still needs blowers placed to get the pad dry. Do you charge the same as having to extract for an hour or just a service call?

If during regular hours Service Call & furniture manipulation, plus equipment.

Also, what do you do when your almost dry and it gets wet again?

We feel really bad...but keep charging. That equipment could be some where else making rental. If its been drying a while or many pieces we might give them a discount. ???

Customer can't replace sump pump and plumbers can't get there for days. Do you guys ever replace a sump pump?

Never and not because we couldn't but I don't want the liability of "Owning" that sump pump.

We also have a customer that seems to have a crack in the floor that won't dry but we can't see it through all the glue and they don't want us to move all the furniture to pull back the carpet far enough to check properly. It's just a small spot on white berber that won't dry so it keeps browning.

If the ground is really wet there, it could be pushing up from the crack in that slab. That's a problem because until things dryout they will have an issue with it.

Sounds like you're busy doing water!

 

[Desk Jockey]

OHH MAN....i thought this was where we got to call him names........bait & switch!

WELL! Good mooring to you too! Time to head out to the garage for an attitude adjustment !

 

[KevinL]

Thanks Buddy! We aren't doing many, just going back to this one 4 times after it was suppose to be done. Just got a call from an old neighbor with water. Here goes another one for not much money. I wish I could charge full price. I wouldn't be broke.

 

[Desk Jockey]

I always have compassion for them but I also have people and bills to pay. So when needed I may give them a break on a day or two of drying. But get all labor and TM use.

 

[Nate The Great]

Thanks Buddy! We aren't doing many, just going back to this one 4 times after it was suppose to be done. Just got a call from an old neighbor with water. Here goes another one for not much money. I wish I could charge full price. I wouldn't be broke.

@amygeorge Says your rolling in dough..... At least that was back in Sacramento MF.........

 

[Desk Jockey]

@amygeorge Says your rolling in dough..... At least that was back in Sacramento MF.........

Yea I roll in it as it passes through...just hoping some will stick.

 

[Nate The Great]

Yea I roll in it as it passes through...just hoping some will stick.

The stripper dollars seem to stick the most................

 

[Desk Jockey]

I wouldn't know....I work too hard to give money away, and I'm far too ugly to get any attention from them without it.

 

[Nate The Great]

I wouldn't know....I work to hard to give money away, and I'm far too ugly to get any attention from them without it.

That's why you sit next to the guy giving them out...........

 

[Desk Jockey]

That's why you sit next to the guy giving them out...........

Get what ever free actions slops your way? My luck and she'd leave me a bill for seconds.

 

[Nate The Great]

Get what ever free actions slops your way? My luck and she'd leave me a bill for seconds.

I prefer the dances that involve lickher...........

 

[Desk Jockey]

 

[KevinL]

@amygeorge Says your rolling in dough..... At least that was back in Sacramento MF.........

That was before I bought this rug shop.

 

[Nate The Great]

That was before I bought this rug shop.

I noticed you have those water proof shoes on when feeding the rugs in the Moore machine.......

I prefer boots....

@amygeorge Told me to tell you, lunch is on her next time she sees you at an event.......

 

[KevinL]

We do wear boots and the machine is a Mersa, not a Mor. What is your obsession with Amy and I. I think you should buy lunch.

 

[Desk Jockey]

I talked to Amy today and she didn't mention either of you.

 

[Nate The Great]

I talked to Amy today and she didn't mention either of you.

Those that know, know........