What happened here?

[hogjowl]

Yeah, but they’re wrong.
I’ve already fixed it.
Tell me how you would have fixed it.

 

[Kenny Hayes]

Nice, congratulations!

 

[Dolly Llama]

Tell me how you would have fixed it.

clean the damn thing right

..L.T.A.

 

[Hack Attack]

Yeah, but they’re wrong.

If you tried encap and it failed, then correct we were wrong

If you didnt try encap you probably made it way harder than it needed to be

 

[hogjowl]

There’s no reason to use an encap product when you’re rinsing.

 

[Hack Attack]

I've got a local company that doesn't care to rinse there lavender smelling prespray out, it's a signature I guess..

 

[Cleanworks]

So, somebody tell me how to correct this problem.
Preferably not one of you regular morons.

Prespray with a cotton cleaner. One that has a reducer built in. Scrub with a soft brush. Rinse with a neutral extraction detergent. Vacuum well and towel dry.

 

[Willy P]

First a good cleaning with a good upholstery shampoo and green striped mitt and then I would have tried a little acid side rinse, toweled and fan dried.

 

[hogjowl]

First thing I noticed was how clean the area was around that stain they couldn’t get out. That told me volumes.

 

[Trip Moses]

Post cleaning
View attachment 109428View attachment 109429View attachment 109430

Still dirty

 

[hogjowl]

Yes, it was. Probably because they were scared to use anything but upholstery cleaner in it.
Except for whatever they used on that stain

 

[Cleanworks]

First thing I noticed was how clean the area was around that stain they couldn’t get out. That told me volumes.

Like 40 volumes?

 

[Mikey P]

How would your approach differ either way?

synthetic?


TOPSSPOT, diluted and an AFR rinse.

 

[Numero Uno]

Well hard to see.
Appears to be a velour.
Or microfiber so.
The back looks fine,back of leg areas ok.
As for seating platform.
Both cushions appear to have a squarish looking mark.?
At first,I thought they spelled something in the soil.
But be that as it may.
Swab a q tip damp over whole area.
Then roll it on a ph paper.
See if you get a result.
For an idea of what's remaining.
Adjust cleaning agents down,from truckmount.
Keep a mild pre spray ready.
Prespray,,likely work in rinse,dry.
Force dry an towel.
At this point recorrect the redried piece...
Terrible uph toolmanship.
At least they could have smoothed out grain with towel or brush.
But lower the pressure Marty.
It's hacker touch up not a heavy clean.
Time,drying,patience,an build a referral.
With your magnetic personality whist waiting for results.
But cushions look like something was placed on them also whilst drying.
The imprint,is similar both pieces.

 

[BIG WOOD]

Show us proof or you didn't fix it

 

[hogjowl]

Like I care

 

[Kenny Hayes]

I succumbed to his spell and ordered some TopSpot We’ll see. I do have one school that is outta control with ink and black spots.
Cost $70 to get it to my house.

 

[Mikey P]

Show us proof or you didn't fix it

I'm convinced he caused it with Soap Daddy slop

 

[hogjowl]

Soap Daddy is what fixed it

 

[Mikey P]

sure it did

 

[hogjowl]

Well, that and my cleaning experience.

 

[steve_64]

Well, that and my cleaning experience.

What took the spot out?

 

[hogjowl]

The stain was still there.

 

[steve_64]

That was the real issue wasn't it? The rest was just proper cleaning like I said.

Did you ask what the stain was?

 

[BIG WOOD]

So the pink and yellow/green area is still there? So what did you do to make it better?

 

[hogjowl]

Matt
As I explained earlier, the pink and yellow was a camera thing. It isn’t there in reality.

No Steve, the stain was not the issue with the customer. It was the “stripes” or left behind soil.

 

[BIG WOOD]

I keep looking at the "camera thing". It still looks like crap

 

[BIG WOOD]

I speed read when I see your posts. The pink and green was what I thought this thread was about

 

[Dolly Llama]

Woody!! Go to your room.
Go on young man!

lta

 

[Kenny Hayes]

Jimmy, TopSpot is concentrate, maybe that’ll help knock the edge off.