I don't know if it's just 2020, or a combination of things, but the last 3 months have had an unusual high amount of cancellations for me. Thank goodness I've been flooded with calls that fill in those slots rather quickly, but for the most part, I'm fed up with it.
So far the reasons that I can note are
Rona
Real estate closing dates moving
BS people who are fired customers
Unorganized old people that forgot when their dr appointment was
Tenants that aren't paying have stood me up when their landlord schedules the day
Is it just my area or are there several on here who have had similar results lately? And what can I tactfully say when the customer schedules a day over the phone?
So far the reasons that I can note are
Rona
Real estate closing dates moving
BS people who are fired customers
Unorganized old people that forgot when their dr appointment was
Tenants that aren't paying have stood me up when their landlord schedules the day
Is it just my area or are there several on here who have had similar results lately? And what can I tactfully say when the customer schedules a day over the phone?