1%

Papa John

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John Stewart
Interesting house.

WTF is going on with the carpet?


So are you on the truck at all times now?
The photos were taken at different job sites-- the photos of the trashed carpet were of dorm rooms at a local university,-- a big name firm walked off that job.
Mostly its just me on the truck now.--
but remember when you "called me out" for being a low rated carpet cleaner or company on MB?--- Well I finally got rid of the guy who was responsible for nearly ALL the bad reviews-- you met the guy in clearwater MB.
Why did i keep him so long?--- because he gave me the time to "party hardy and chase chicks man":very_drunk: :rockon:
but Im a little more grown up now--:winky:
 
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Mikey P

Dream Killer
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The High Chapperal
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The photos were taken at different job sites-- the photos of the trashed carpet were of dorm rooms at a local university,-- a big name firm walked off that job.
Mostly its just me on the truck now.--
but remember when you "called me out" for being a low rated carpet cleaner or company on MB?--- Well I finally got rid of the guy who was responsible for nearly ALL the bad reviews-- you met the guy in clearwater MB.
Why did i keep him so long?--- because he gave me the time to "party hardy and chase chicks man":very_drunk: :rockon:
but Im a little more grown up now--:winky:
Good for you, I hope.
 
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Matt Wood

MLPW
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All I know is, before I knew you smartasses, I was in the high teens%-mid20's%. Now I think I'm in the mid single digits 5-7%. I don't know if I'll ever start doing the dog and pony show to get down to 1%, unless I start using a 2-3man crew to have time to screw with that.

Thanks guys. My business is 50% bigger than it was 3 years ago, and my net $ last year was over 53% That was the highest growth in gross and net that I've ever had. Thanks for not giving me any excuses.
 

Chris A

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OH
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Chris
I've never had a love for cleaning, or gotten too geeked out about equipment (maybe a little early on), but I love the business and I know that we give our customers more than any of our competitors at or around our price point, so I'm good with that. I view the industry more as a path for me to reach my goals than anything else...
 

Jim Pemberton

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Jim Pemberton
After meeting tons of you people and seeing your skills, how you care for your equipment and what you keep on board, I'm 100% certain that only 1% of us have the passion.

I use to say 2%.
I will give you that there is only a small percentage of cleaners who go to the levels some of you do. How much of that is measurable by the average consumer is something I can't speak to.

Sadly, here are two stories of cleaners who recently retired:

1. "Gary" (no real names here): Always a nearly new van, great wrap, equipment neat and clean. He didn't prevacuum, 90% of his work was wanded with alkaline detergent and no prespray...including upholstery. But he dressed perfectly, had (to use Mikey's term) "lady killer charm", and he sold the business for a good enough price to have a nice retirement package.

2. "Eric": 20+ year old van, ancient, rusty Legend SE from the mid 90's. Vacuumed everything, prescrubbed, then ran a rotary jet extractor, then clear water rinsed with softened water. Charged the highest price in town. But he dressed like a cross between a biker and a homeless person. Finally shut down the business when he couldn't afford to fix his machine any longer.

The answer is to be the right blend of both, but its a sad tale that I see repeated too often, though not to both extremes.
 

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