I had the pleasure of meeting Rick 2 years ago.
Nice guy.. and passionate about his goods and for commercial carpet care.
He may not have invented encapsualtion.. or the Cimex.. but I think he SOLO, single handedly.. brought it to the forefront.. esp for us cleaners on the forum here. Applause Applause for Rick.
I was walking into the Hotel in Knoxville for Summerfest 2 years ago. I hadn't seen a person yet.. and there was a guy messing around in a van outside.
I saw his face.. and thought to myself "self,, that looks like the picture on www.excellent-supply.com
(plugged his site.. You're welcome Rick).ha
anyways.. i stopped and backed up.. and it was Rick..
He bought all my drinks.. at SF.. ha.
I drove home the next day.. and Rick took the time to call and make sure I made it in OK..
Nice gesture from a great guy.
Like Danny.. I too consider him a friend. I just HWE about all my jobs now.. NO biggie.
And to what Scott said.. friends come before Biz anyways.