AI phone answering servive

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Jun 10, 2008
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Location
Athens, Ga
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Evets
Is anyone using an AI phone answering service? If so, how has your experience been? We have been quoted $3000 for setup and then 10 cents per minute. It doesn't sound computer generated and is as smart as the information it's given from scanning our website and pricing info from House Call Pro. I'm ready to give it a try so I don't have to answer the calls any more. It's 24/7/365. I'm more like 8-3, five days a week.
 
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Jim Pemberton

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Oct 7, 2006
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Jim Pemberton
Does it have the ability to smile?
Toburen says you have to smile.

My late employee, Dave, had a bit of a deadpan voice on the phone when he first came to work for us decades ago.

My father took a mirror, gave it to him, and said "look in the mirror and smile before you answer it"

I knew Dave just hated the thought of having a damn mirror by his phone. After Lee walked away, I went over to Dave and said:

"Look, its up to you. Get some life in your voice or look at your mug in the mirror each time the phone rings. Lee will let you lose the mirror then...."

That was enough motivation to get him liven up!
 
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Kenny Hayes

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Apr 17, 2009
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Yukon, Oklahoma
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Kenny Hayes
Wouldn’t hiring a wife be cheaper? She could do quik books, answer emails, send invoices on commercial, and all sorts of things for less. And, if that’s not enough, throw your kids in there and make them do it. They are quite a bit more expensive though.
 
Joined
Jun 10, 2008
Messages
2,015
Location
Athens, Ga
Name
Evets
Wouldn’t hiring a wife be cheaper? She could do quik books, answer emails, send invoices on commercial, and all sorts of things for less. And, if that’s not enough, throw your kids in there and make them do it. They are quite a bit more expensive though.
That's a good idea, but she is national director of customer service for Levolor window coverings. Over 100 employees. I couldn't afford her.
Both kids already work in the business. I'm just trying to eliminate my involvement. Answering the phone is about all I do now.
Oh, and idea man. I prefer that to be full time.
 
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Joined
Mar 29, 2008
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9,495
Location
Hawaii
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Nate W.
I'd be interested in your findings.. The amount of tele-marketers and spam is crazy.. We still run land-lines with a rotary numbers.. i.e. main number is called but if your on the line, it rolls over to line 2 or line 3.. Had it since ever since.. You'd only get the answer machine if all lines are busy..

My mom still answers ours and it's refreshing to hear people tell us "How down to earth and to be able to talk to a real person".. Always makes me wonder how others are answering theirs..

Annnd I couldn't afford to hire my wife nor would I want her to work in the business.. It's the 50/50, you either work good together or you don't.. My wife is book smart but lacks common sense, and I'm the opposite, the counter balance.. If she had common sense, we wouldn't have been together.. :shifty:
 
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