Kevin. McCreary
Member
I'm sure everyone here has had a phone call from the competition price shopping you.
This story is crazy. I had a local business call me for an estimate. I gave them the estimate.
They call the same day and booked the job. The office and store we cleaned where beautiful. Top of the line
carpet, granite floors, top of the line everything. I meet the owner for the first time, he says "we called you
because you had the best looking truck". Ok ,whatever thanks. So they like our work and continue to use me for
4 years in their homes and 6 retail locations around town. Some of the top employees also had their carpet cleaned.
The owner guy is RICH! 3 million dollar home with his own lake and a security camera in every room. One day I'm giving
an estimate to one of the "rich guys" competitors and see one of his employees acting as a customer. I said hi and almost
blew his cover. Later in the parking lot I saw him again and he told me he was spying. One day I was cleaning
a staircase at the "rich guys" house and he looked down the stairs at me and said "you make six figures doing this right?"
I just nodded my head and said "yup" under my breath. That was the last time I ever talked to him. Yesterday I was going
through my local Chamber of Commerce directory and saw him listed in the carpet cleaning business that he started around the last
time I talked to him. I put one and two together and figured out he is marketing my same subdivisions, copied my price structure,
and copied my whole way of doing business. The guy probably even has security videos of me cleaning his house and offices.
I don't know if I should be pissed or I should use this opportunity to brush up the image and stay on top of my game. I guess both.
By the way the guy stiffed me for $637 on the last bill I ever sent him I guess thats enough to be pissed!
Why on earth would some mega rich dude be interested in a silly carpet cleaning business?
This story is crazy. I had a local business call me for an estimate. I gave them the estimate.
They call the same day and booked the job. The office and store we cleaned where beautiful. Top of the line
carpet, granite floors, top of the line everything. I meet the owner for the first time, he says "we called you
because you had the best looking truck". Ok ,whatever thanks. So they like our work and continue to use me for
4 years in their homes and 6 retail locations around town. Some of the top employees also had their carpet cleaned.
The owner guy is RICH! 3 million dollar home with his own lake and a security camera in every room. One day I'm giving
an estimate to one of the "rich guys" competitors and see one of his employees acting as a customer. I said hi and almost
blew his cover. Later in the parking lot I saw him again and he told me he was spying. One day I was cleaning
a staircase at the "rich guys" house and he looked down the stairs at me and said "you make six figures doing this right?"
I just nodded my head and said "yup" under my breath. That was the last time I ever talked to him. Yesterday I was going
through my local Chamber of Commerce directory and saw him listed in the carpet cleaning business that he started around the last
time I talked to him. I put one and two together and figured out he is marketing my same subdivisions, copied my price structure,
and copied my whole way of doing business. The guy probably even has security videos of me cleaning his house and offices.
I don't know if I should be pissed or I should use this opportunity to brush up the image and stay on top of my game. I guess both.
By the way the guy stiffed me for $637 on the last bill I ever sent him I guess thats enough to be pissed!
Why on earth would some mega rich dude be interested in a silly carpet cleaning business?