bob vawter
Grassy Knoller
It's a powder....Genie Care wasn't dumb enough to ship a 98 % WATER product..!Did you take a swig to see if it was still good? Sounds like you did. If not you should.
Cheers
It's a powder....Genie Care wasn't dumb enough to ship a 98 % WATER product..!Did you take a swig to see if it was still good? Sounds like you did. If not you should.
Cheers
...but dumb enough to go out of business?It's a powder....Genie Care wasn't dumb enough to ship a 98 % WATER product..!
You know the story Lee......right?...but dumb enough to go out of business?
Recently did a job that Stanley totally failed on. Customer had me look at it and I just scratched my head sayin "looks like normal soiling to me, I think we'll make you happy" and we did. Seems like Stanley has got a pretty good "sorry, mam" speech cuz they did get paid to pretend they were cleaners.I think Stanley Steemer has already established that
Steemers???......nope...nope.....nope!I’m sure there are competent franchises. We just don’t hear about them.
It all depends on the tech. Our large franchises here have very good equipment and chemistry but if the tech is in a rush or hasn't been trained properly, you're not going to get good results.Recently did a job that Stanley totally failed on. Customer had me look at it and I just scratched my head sayin "looks like normal soiling to me, I think we'll make you happy" and we did. Seems like Stanley has got a pretty good "sorry, mam" speech cuz they did get paid to pretend they were cleaners.
The franchises usually make up for the low starting price with up sales. A good salesman will walk away with more than you in the end. That's why c.it sends an estimator to the majority of its customers. It might be 40% off but by the time you've had all the carpets, tiles, upholstery, ducts cleaned, deodorized, protected, etc, you're a couple of thousand dollars in the hole.I think we judge them by our standards, which is an injustice when you consider that their typical customer doesn’t expect our standards. Their customers focus as much on price as they do quality.
I had a Steemer customer try me this week. I told him my price was $240 and he about croaked. Of course, he said “that’s way more than SS has been charging me. When I was done, he asked if I was “really going to charge him $120/ hour? I responded “ yes if that’s what it works out to be.” Then I said, if you can’t tell a difference between my cleaning and what you’ve been receiving from them then keep calling them from now on.
I figure it’s 50/50 on whether or not he calls me again, because I think that he really likes a more affordable price.
I, on the other hand, left pissed that I only made $120 per hour.