I think we judge them by our standards, which is an injustice when you consider that their typical customer doesn’t expect our standards. Their customers focus as much on price as they do quality.
I had a Steemer customer try me this week. I told him my price was $240 and he about croaked. Of course, he said “that’s way more than SS has been charging me. When I was done, he asked if I was “really going to charge him $120/ hour? I responded “ yes if that’s what it works out to be.” Then I said, if you can’t tell a difference between my cleaning and what you’ve been receiving from them then keep calling them from now on.
I figure it’s 50/50 on whether or not he calls me again, because I think that he really likes a more affordable price.
I, on the other hand, left pissed that I only made $120 per hour.