Carpets clean you're done, now what are you leaving them?

[Desk Jockey]

Carpets clean you're done, now what are you leaving them? What's in your client bag?

We leave after a brochure with after care tips & magnet. (it's a little light)

Thinking about doing a little more with it, maybe a custom labeled spotter and handbills for other services like Hardwood Floor Cleaning, Air Ducts, Area Rugs and Upholstery.

What are you leaving?

 

[Steve Toburen]

If I was also doing water losses I'd ask permission to tag their easily accessible water shutoff valve with a laminated "Flooded?" card with my 24-7 contact info.

Steve

PS Far and away the single best marketing idea I ever came up with was the "Free Lifetime Carpet Spotter" bottle. Why? It has high perceived value plus (unlike most other specialty promo items) is directly related to carpet cleaning. Every time the customer uses the spotter they will think of me. Plus when they ask for another bottle the principle of "reciprocity" comes into play.

My single worst idea? Not patenting/charging a royalty for the above idea!

 

[Desk Jockey]

Steve
I hate that tag idea but I'm thinking why not, it's not like it costs much. So I may trot that sucker out as my own if it works.

Seriously I've seen Ivan Turners "Got a Leak" tags, do you know of others doing that kind of program and have a image.

I'm working on one now and would like ideas.

 

[Desk Jockey]

 

[Mike Draper]

I like to leave lots if residue and soaking carpet for at least 48 hours. If I really like them they may get some mold to.

 

[Connor]

Thinking about doing a little more with it, maybe a custom labeled spotter/QUOTE]

Huh, you DON'T leave the custom labeled spotter??

Sheesh, Mexican Dick, I figured anybody who was anybody in carpet cleaning left a bottle of company branded spotter.

I am ashamed of you.

 

[Desk Jockey]

Not to sound greedy but we sell quite a few 16oz bottles with spray heads for $14.95, so giving it away seemed crazy.

 

[cleanimagemarketing]

Hey Richard

What's included on the care sheet you leave? I'd like to start doing that.

I leave a small bottle of spotter, brochure, magnet and extra business cards.

 

[Blue Monarch]

Wowzers....$14.95? That's awesome

 

[Desk Jockey]

It's Wayne Miller's design but some of the text was edited to fit our company.

This is our text so you can copy it if you like

 

[Mardie]

It's Wayne Miller's design but some of the text was edited to fit our company.

This is our text so you can copy it if you like

I want so bad to comment on this but hey its the world you live in so i will just leave it alone

 

[Desk Jockey]

Oh go ahead comment, it would hard for me to think any less of you than I already do! oh come on, I promise I won't tell anyone you clean with your little soap box. ; )

 

[Mardie]

Oh go ahead comment, it would hard for me to think any less of you than I already do! oh come on, I promise I won't tell anyone you clean with your little soap box. ; )

hu and here i was trying to be nice

 

[Willy P]

Go easy on Mr. Natural, Richard - he just escaped from the loony bin

 

[Mardie]

Go easy on Mr. Natural, Richard - he just escaped from the loony bin

Where in the ---- do you get this shit from

 

[Royal Man]

Crumb is great. Keep on trucking......

 

[Charlie Lyman]

holy cow, I haven't seen a Mr.Natural comic in at least 30 years.

Anybody remember the Freak Brothers? Or Fat Freddy's Cat?

 

[ruff]

Go easy on Mr. Natural, Richard - he just escaped from the loony bin

What would Richard say?
I suspect the dirtiest word the saint from Topeka knows is: Ooops.
Usually followed by sorry.

Mr. natural is more than safe.

 

[Derek]

for resi i leave 1 small spotter bottle from Vacaway (8 oz. i think) with our name, logo and phone number on it.

 

[Vivers]

Always leave a spotter,magnet, business card. But most important is collecting their email addresses and we send out a text reminder if they want a 6 or 12 month reminder. All this is gold.

 

[Desk Jockey]

http://www.youtube.com/watch?v=CF7OnW4XDck

 

[Derek]

Always leave a spotter,magnet, business card. But most important is collecting their email addresses and we send out a text reminder if they want a 6 or 12 month reminder. All this is gold.

for the relatively few resi clients we have, i've never done this. so you just ask them what their email addy is, and then ask if they mind you sending them an email once or twice a year to see how things are looking?