Do I get a discount if I pay you today?

Papa John

Lifetime Supportive Member
Joined
Aug 19, 2013
Messages
5,606
Location
San Francisco, CA.
Name
John Stewart
Customer asked for discount. In the past I offered a 10% discount off regular rates, but he always took 45-60 dsys to pay so I removed the discount the past few cleanings.
This time the job was about 650 stairs and landings. Triple the size- so I blocked 4 days due to long hose runs and setup. but My awesome son and I will rock this out in 1.5 days. 1st day was only 6 hour and was about $2700 in revenue.
I'm a little bothered he wants a discount. But it was better money then expected.
I told him I would keep the bill at my old price even though I raised my prices.-- but acturally ended up not increasing my price for this type of work.
Should I give a discount for him paying the bill up on completion? I informed him this was a requirement when I bid the job.
 
  • Like
Reactions: SamIam

steve_64

Member
Joined
Aug 11, 2012
Messages
12,919
People will remember you as the discount guy.
The only reason to give discounts or coupons is to see where your marketing or advertising is working. Imo
Otherwise you look like your overcharging from the get go.
 

Papa John

Lifetime Supportive Member
Joined
Aug 19, 2013
Messages
5,606
Location
San Francisco, CA.
Name
John Stewart
I still have all the Master keys for the buildings.
Guess I could threaten to hold the keys until payment received 😱 🤣

I'm thrilled with the revenue per hour made-- so $300 might be ok to keep the customer happy.
I'm sure glad I bought the Evolution stair tool for this job.
 
  • Like
Reactions: Dolly Llama

bob vawter

Grassy Knoller
Joined
Sep 15, 2007
Messages
41,979
Location
La La Land
Name
bob vawter
I still have all the Master keys for the buildings.
Guess I could threaten to hold the keys until payment received 😱 🤣

I'm thrilled with the revenue per hour made-- so $300 might be ok to keep the customer happy.
I'm sure glad I bought the Evolution stair tool for this job.
EXTORTION is a word you might wanna
Look up...!
 
  • Like
Reactions: Papa John

icleancarpetz

Member
Joined
Mar 7, 2015
Messages
989
Location
19734
Name
Rafael Samson
In color repair Jeff Cross always taught...’you can always go darker but you can’t go lighter‘

same applies for carpet cleaning discounts I suppose ....’if you go discount, you won’t be able to raise your price later’ (at least not with the same chiselers)
 
  • Like
Reactions: SamIam

Papa John

Lifetime Supportive Member
Joined
Aug 19, 2013
Messages
5,606
Location
San Francisco, CA.
Name
John Stewart
I have a "wealthy" new customer that hasn't paid in 30 days!
She is a Feinstein married to an Edwards (Kennedy)-Since she is a Democrat-- Maybe she expects @Radar Foster her bill !? 🤣 :dejection:
She was a referral from a fantastic wealthy customer who drives a $250K+ car.
 

Latest posts

Top Bottom