Living The Dream
Member
How about this? The customer says don't worry I've already vacuumed and they did a less than satisfactory job. You explain that prevac is part of the routine, but they're still offended.
Do you vacuum first?
- Thread starter Cleanworks
- Start date
Cleanworks
Moderator
I have a lot of customers that vacuum before I arrive. Often I am 5-10 minutes early and I can hear the sound of the vacuum from outside the door. I don't always prevac but more and more I am leaning that way. I used to think that I would offend someone by inferring their vacuuming wasn't as good as mine. Just let them know that vacuuming once is good, vacuuming twice is better. Not that they haven't a good job. Ironically, in the shop, I wouldn't even think of cleaning a rug before vacuuming and dusting.
Chandler Thompson
Member
True. But that’s why I don’t ask carpet cleaners about carpet cleaning. We have to trust the science behind cleaning that has been tested by chemist and scientists. Example: WoolSafe organization. I’ve personally met the scientists that test.
so heres the thing. Ive been thinking about this. Im old school and absolutely HATE change.
BUT over the years I have learned to be open minded. So I have did a little research and decided to buy a ProForce 15XP 1500XP Dual Motor Hepa Vacuum.
Who says an old dog cant learn new tricks?
BUT over the years I have learned to be open minded. So I have did a little research and decided to buy a ProForce 15XP 1500XP Dual Motor Hepa Vacuum.
Who says an old dog cant learn new tricks?
Mikey P
Administrator
Fvck em.
That is Ok Ma'am I like to prevac so that I can look over the carpet for any spots before i use precondtioner so that I won't set them.
Mikey P
Administrator
Kenny Hayes
Member
Now you’re talking. Pro vac
Kenny Hayes
Member
Hey, don’t try to make sense out of it! He’s lying to the lady so he don’t offend
I had a customer answer his door with a huge handgun in the front of his pants to show me he can blow my head off if I steal his junk. When he told me he already vacuumed, I wasn’t gonna disagree, even though there was tons of dog hair still in the carpet, lol
You should have complimented his Drywall.
Huh?
Steve Lawrence
Member
Plus you'll get this job again and the referrals from it!
That was a Larry jab
That's exactly what I said on Friday. The client really liked that.
ruff
Member
Is there a chance in hell that you guys let this tiring, old, self congratulatory, cud like chewing pre-vac subject a rest? Or is it pre-vac Monday?
And to sum it up: The fact that one pre-vacuums will:
And to sum it up: The fact that one pre-vacuums will:
- Quadruple your referrals.
- Immediately parachute you to the top of the carpet cleaning heap. Are we talking MB certified "Guru" level?
- Triple your income.
- Make you 100% even more chick dig-able.
Kenny Hayes
Member
After all that, he finally woke up!!
Kenny Hayes
Member
Since the other ones not here to say it, #Pissy!Is there a chance in hell that you guys let this tiring, old, self congratulatory, cud like chewing pre-vac subject a rest? Or is it pre-vac Monday?
And to sum it up: The fact that one pre-vacuums will:
Hell. Its a small price to pay
- Quadruple your referrals.
- Immediately parachute you to the top of the carpet cleaning heap. Are we talking MB certified "Guru" level?
- Triple your income.
- Make you 100% even more chick dig-able.
ruff
Member
hogjowl
Idiot™
I don’t think I’ve ever worried about being offensive. I vacuum because I’m better at it than my customers
Old Coastie
Supportive Member
The longer I vacuum, the more likely supper will be ready when I get home.
Cleanworks
Moderator
That's pretty offensive.
Cleanworks
Moderator
I've got a couple that should come out.
Sierra Clean Care
Member
Thank you, but, NO. I practice excellent oral hygiene....
Kenny Hayes
Member
I’m not even glorified, I’m just plain.
hogjowl
Idiot™
I’m not “glorified” either.
I just want to offer the absolute best service I can.
I just want to offer the absolute best service I can.
