Does the person answering your phone believe in your company?

[Russ T.]

My wife posted this on her personal Facebook page. It's things like this that really keep me encouraged while facing a long, cold Winter!

I really couldn't do this without her. We had a very bumpy start to our marriage and business but there are definitely bright spots, just thought I'd share one.

The Clean Machine

 

[mirf]

Best to you and your wife!

 

[Desk Jockey]

You two make a great team!

Keep up the great work!

 

[Mikey P]

Dude..

Rake that shit out.


If you did that to my premium Silk Smartstrand I'd kill ya.

 

[Russ T.]

Dude..

Rake that shit out.


If you dud that to my premium Silk Smartstrand I'd kill ya.

Mike,

I ALWAYS do. Pics get a lot of "punch" before rake though.

 

[Russ T.]

I've never not raked a job where I used the RotoVac, although I've been tempted to a couple times.

 

[Russ T.]

Been selling a lot more Maxim lately too, thanks to a finely crafted prep letter...

 

[ruff]

Nice post by your wife and nice pictures.

So, who's answering your phone?

 

[Russ T.]

Nice post by your wife and nice pictures.

So, who's answering your phone?

The wife! She's our resident PR Guru.

 

[ruff]

I did guess that, just forgot the- .

Anyhow, very nice Facebook post. Comes out genuine and makes people want to do business with you two.

Watch out Iowa!

 

[Russ T.]

Going to rework some of the text on our homepage too as soon as I can catch my breath. Conversation over dinner with Ofer at MF10 keeps ringing in my head...

 

[hogjowl]

I have the best, most educated and motivated person answering the phone that I could ever want. Me.

When I'm not pissy, it's a perfect world.

 

[ruff]

Marty answers mine too.

 

[Russ T.]

Mel's actually way better than me over the phone. She lines 'em up and I knock 'em down!

We are both so different. Lots of my customers (women) comment on how great Mel was during scheduling.

Prep letter has them all but cleaning their carpet themselves!

Like a well oiled machine...

 

[Russ T.]

I have the best, most educated and motivated person answering the phone that I could ever want. Me.

When I'm not pissy, it's a perfect world.

There's a time when you're not pissy?

Oh yeah, nap time. ;-)

 

[Desk Jockey]

 

[Mikey P]

http://mikeysboard.com/building-an-empire-rick-gelinas/

 

[hogjowl]

What feeds my fire is industry specific information.

 

[Jim Morrison]

My wife posted this on her personal Facebook page. It's things like this that really keep me encouraged while facing a long, cold Winter!

Thats great Russ, you've got a cheerleader for a business partner!

Pics get a lot of "punch" before rake though.

I'll say, looks like a big box of pudding after a electric beater ran thru it! Cool

 

[Russ T.]

http://mikeysboard.com/building-an-empire-rick-gelinas/

Excellent.

 

[PrimaDonna]

Mel's actually way better than me over the phone. She lines 'em up and I knock 'em down!

We are both so different. Lots of my customers (women) comment on how great Mel was during scheduling.

Prep letter has them all but cleaning their carpet themselves!

Like a well oiled machine...

Mind sharing the prep letter you send out?

 

[Russ T.]

I got ours from Mike. I'll PM you a copy if he doesn't beat me to it!


The Clean Machine