Encap machines?

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The trio says it was designed for large commercial areas. Yet it only has a 1-2 gal solution tank ? ( Personally I like pads better than brushes.) It looks like an updated Host machine to me.


Whittaker is mostly for commercial carpet maintenance and they clean around 1000 sq. ft. per gallon of solution. They primarily sell these machine to in-house staff at hotels, casino's, airports etc...
 

Goldenboy

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Russ dont Buy into all this miracle ShaMpOo Crap. Do the right thing and extract the soil with your truckmount.


Golden Boy
 
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Mardie

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Whittaker is mostly for commercial carpet maintenance and they clean around 1000 sq. ft. per gallon of solution. They primarily sell these machine to in-house staff at hotels, casino's, airports etc...
When I called Whittiker they told me the same thing that a 2 Gal. tank would clean (encap) 2000 sq. ft. That juice they use must be magical. When I asked the sale rep how it compared to the Cimex for removing the nasties from the carpet surface he would not comment on a comparison other than to say it work real good and seeing is believing. They will send you a brand new machine for demoing which is good.
 
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randy

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http://www.youtube.com/watch?v=kLxW4jwU0yQ&feature=player_embedded

at the 1:30 mark it looks like the spray jet placement might be poorly designed. you can see it hitting the side and dripping down onto the carpet, there would be some streaking there. the other side of the jet appears clogged. surprised they didn't correct it and re-shoot it.

has anyone been using this in the field to give us some end-user reviews?

how does it compare to their Twin model which has more metal and less plastic?

can it handle a greasy restaurant or is it more for the office arena?

are double / triple passes needed or just single passes?

how does it compare in end-appearance to the Cimex?

i like that it is approved by the mills. but i find it hard to believe it can clean as well as a Cimex (w/ Tuway BBC's to remove soil) or an OP.

I was concerned with the jet placement as I noticed the same thing in the video with what appeared to be dripping. I kneeled down in front of the machine and activated the sprayer multiple times and it has great coverage without the apparent problem in the video . I have no concern there. There are around 600 of the units out and the test models had hour meters installed. 1000 hours with no break downs seems pretty fantastic to me. The unit is 25 pounds heavier than the twin model, weighing in at 67 pounds. Having run the older units for years I would say I'm impressed with both equally , but prefer the new Trio by a wide margin. Better wheels, increased power with a bigger motor and three brushes, and collection bin that is built in.

Some restaurants can be encapped but a grease pit ? Forget that regardless of the machine. Sure I have encapped a few Golden Correls with a cimex and Hot Knife but to me it's just plain stupid. Trying to avoid HWE so you can make a few bucks cleaning for cheap ass restaurants, is just CARPET CLEANER ABUSE. The whole industry needs to wake the heck up and tell those grease pits to get real. Expecting some guy to come out there at 1am for $200 is nuts. We should plan a rug suckers dinner at one of those places and after we have a line out the door, say" hey we have a lower bid the Pizza Hut down the street will feed the whole crew for $6.00 a head. That's half of what you are charging, you have to work with us " . Number of passes will obviously depend on soil load, sometimes with the Cimex I make 3-4 passes.
 
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randy

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The tank is two gallons which I agree is a bit small, especially if you are used to a 6 gallon Cimex tank. First remember this machine is spraying down the cleaner so you will not be drowning the carpet in encap. The scrubbing is far more effective in that it is scrubbing upward and removing the debris to the collection compartment. The cimex removes nothing and relies totally on the chemical crystallization for vacuum "extraction" . The tank is however easy to fill and easy to remove from the machine, like as in 2 seconds with no tools. For years I have used a "rolling refill station" 8 five gallon mix packs with water on a rubbermate serving cart. I started doing that while on a military base cleaning 46,000 square feet with our water source in the basement. Thank god for elevators.

Doc, I'm pretty sure I will buy one and test the heck out of it. If it works as well as it seems , the Cimex units are gone. The warranty issue , is an issue that VLM cleaners have attempted to avoid thinking about but I see those days coming to an end. The mills are seriously pissed at getting blamed for the damage caused by cleaners running floor scrubbing pads over their product. Granted its not exclusively our fault as economics come into play and often they just don't want to pay for carpet cleaning at reasonable intervals. Hopefully that might be changing a bit also.

I will need six months of our own field results before making major changes.
 
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Derek

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If sending me a free demo unit is possible, it's our goal to give the trio a shot. I still doubt its as good as a cimex/tuway BBC combo, so we'd basically be buying it ONLY for warranty "insurance" ... :icon_rolleyes:

But i def look forward to your reviews of the machine in the months to come Randy!!
 

KevinL

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Hey Rick, if you get back to this thread, do you still make the head that goes on a rotary to make it work like a cimex? Are you willing to discount them at all now that we know that they are voiding warranties??
 

Mardie

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Hey Rick, if you get back to this thread, do you still make the head that goes on a rotary to make it work like a cimex? Are you willing to discount them at all now that we know that they are voiding warranties??

It is old news that ALL rotary machines are prohibited by most carpet manufacturers. Warranty or not a bad cleaner can damage any carpet with any method.
 
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randy

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It is old news that ALL rotary machines are prohibited by most carpet manufacturers. Warranty or not a bad cleaner can damage any carpet with any method.

That's true I have seen some really horrible cleaning by HWE guys, low moisture guys and in house janitors. I just finished a job in a 300 attorney law office where the carpet is two months old , if I went in and voided their warranty they would sue me, guaranteed.

As soon as you run a bonnet, rotary, OP , or CIMEX over it the warranty is DOA. It's more than just one or two manufacturers too, it's a growing list. So you don't know the warranty status of the carpet you just cleaned ? No problem, that's called negligence and they get new carpet at your expense or some type of settlement.
 

Royal Man

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That's true I have seen some really horrible cleaning by HWE guys, low moisture guys and in house janitors. I just finished a job in a 300 attorney law office where the carpet is two months old , if I went in and voided their warranty they would sue me, guaranteed.

As soon as you run a bonnet, rotary, OP , or CIMEX over it the warranty is DOA. It's more than just one or two manufacturers too, it's a growing list. So you don't know the warranty status of the carpet you just cleaned ? No problem, that's called negligence and they get new carpet at your expense or some type of settlement.

I call bullshit. A warranty has very little worth. It very rarely comes into play. The main reason for the warranty is to get out of claim and a sales tool. Not to pay for carpet. The terms of warrantees would almost never replace old for new.
 

randy

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I call bullshit. A warranty has very little worth. It very rarely comes into play. The main reason for the warranty is to get out of claim and a sales tool. Not to pay for carpet. The terms of warrantees would almost never replace old for new.

For the residential cleaner that may be somewhat true, for the commercial cleaner it is not. For example one commercial cleaner in Maryland is being sued right now for over six figures and insurance doesn't cover your professional incompetence just accidents. Another in Pennsylvania was recently served. A hundred thousand dollar judgment that is not covered by liability insurance would permanently turn out the lights of 99.9 % of carpet cleaners. For those operating as sole propritors you would lose your homes and much of your assets.

It's a serious reality that only a fool ignores. It's already happening and the hard core, large volume commercial cleaners are well aware of it, it's the owner operators and smaller (and extremely vulnerable) companies like most of us that are totally in denial. I love the arrogance I hear from some of you guys that are just ignoring warranty requirements but as soon as the papers are served you would be the first to shit yourself. Almost no one on here could cover a $100,000 claim outof pocket. Now if you are a residential cleaner, hey no worries. If you are rolling a cimex or other rotary / op over commercial carpet you better be checking warranties because this is getting very serious and you are playing with fire.
 

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Most of what we clean is way out of warranty but at least one of our largest commercial accounts always has the newest carpets and would be a very real concern. I'm afraid to be safe I'll going to need one right away and then if it works as good as you say add more machines on the fly.
 

Mardie

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Ya Richard pretty much all the commercial we do is way beyond warranty. A lesser machine than the Cimex should have no problem cleaning a carpet that still has a viable warranty.
 

Derek

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Do Hwe rotarys void warranty as well? Ya know rx20 or hoss or trex?

Most of the stuff i clean is old as well. I don't want to risk anything tho, a trio sounds like a must for us.

Great thread!!

There is no longer an attachment to turn a rotary into 3 heads.
 

Royal Man

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Lets say you buy your wife a new care and she goes over the oil change requirement by a few miles. Is she then liable to give you the cash for a new car? Or if I property manager goes 13 months between a cleaning. Are they then on the hook to buy new carpet for their entire facility or for all the apartments ? The answer is no in both cases. There has to be a loss that has a perceivable value. If the carpet is destroyed by improper cleaning to where in can't be restored then there is a loss. If the carpet manufacture throws it to the cleaner then the claim needs to be negotiated. (The chance of cleaning doing that kind of damage on commercial would be hard to accomplish.) In this culture making a law suit is like winning the lottery. I would like to see the results of the claims. Until then I'm still calling it BS. Someone saying you voided a warranty doesn't mean you owe for new carpet. Most all carpet have warranties that have been voided in one way or an other. If it was true then they all could get a cash payout.
 

Derek

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Lets say you buy your wife a new care and she goes over the oil change requirement by a few miles. Is she then liable to give you the cash for a new car? Or if I property manager goes 13 months between a cleaning. Are they then on the hook to buy new carpet for their entire facility or for all the apartments ? The answer is no in both cases. There has to be a loss that has a perceivable value. If the carpet is destroyed by improper cleaning to where in can't be restored then there is a loss. If the carpet manufacture throws it to the cleaner then the claim needs to be negotiated. (The chance of cleaning doing that kind of damage on commercial would be hard to accomplish.) In this culture making a law suit is like winning the lottery. I would like to see the results of the claims. Until then I'm still calling it BS. Someone saying you voided a warranty doesn't mean you owe for new carpet. Most all carpet have warranties that have been voided in one way or an other. If it was true then they all could get a cash payout.

the way i'm looking at it is:

we the CC'er are the primary scapegoat...then MAYBE the installer. but if the installer sold the carpet also, he prolly has SOME influence with the mill (let's say he moves a high volume of flooring at his store), at least he will have more influence than any of us little CC'ers do. so the installer/carpet store owner will ask his Mohawk rep buddy to ask his inspector buddy further up the line to put the blame not on the installation or on the customer who will continue to use them in the future and bring them $ ... no, blame the CC'er because as it turns out he used something that was not allowed (a rotary.) even tho the installer used the wrong kind of glue or the mill manufactured faulty carpet or ...

at the end of the day it will be the CC'er that gets the blame 9 times out of 10...is that a fair summation of how this poop will roll down hill?
 

randy

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Lets say you buy your wife a new care and she goes over the oil change requirement by a few miles. Is she then liable to give you the cash for a new car? Or if I property manager goes 13 months between a cleaning. Are they then on the hook to buy new carpet for their entire facility or for all the apartments ? The answer is no in both cases. There has to be a loss that has a perceivable value. If the carpet is destroyed by improper cleaning to where in can't be restored then there is a loss. If the carpet manufacture throws it to the cleaner then the claim needs to be negotiated. (The chance of cleaning doing that kind of damage on commercial would be hard to accomplish.) In this culture making a law suit is like winning the lottery. I would like to see the results of the claims. Until then I'm still calling it BS. Someone saying you voided a warranty doesn't mean you owe for new carpet. Most all carpet have warranties that have been voided in one way or an other. If it was true then they all could get a cash payout.

Your wife, oil changes ? Hokey Yoakum that is the worse analogy I have ever heard. You have a horriable grasp of basic business law and what constitutes a TORT. I hope you aren't cleaning much commercial carpet. If so you have a potentially horrendously costly wake up call coming.
Much worse than waking up with all your bogus google places reviews gone.
 

Larry Cobb

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Randy;

We did some consulting work for a large janitorial account,

cleaning many entire buildings for a LARGE corporate client.

The new commercial carpet was installed in the entire 11 story office building.

It had been warrantied by contract for SEVEN years, by the carpet manufacturer,

IF all the proper maintenance procedures were followed.

One of the stipulations was that NO rotary brushes or rotary bonnets could be used.

The contention was that "rotary action" could untwist the yarn bundle, and lessen the service life.

Not a legal entanglement that I would want to get involved with.

Good reason to utilize cylindrical brush machines,

as Shaw and other manufacturers have indicated.

"We at Shaw Industries believe that the use of Bridgepoint products as part of a proper maintenance process (or program) will help insure that your carpet meets your highest expectations. We highly recommend the use of their low moisture system with a cylindrical brushing machine called Brush Pro for interim maintenance . . ."

--Charlie Rollins; Director of Product Support, Shaw Industries, Inc.

Shaw release:
SHAW DOES NOT RECOMMEND!

"Bonnet" Systems:

The name for these systems is derived from the rotati
ng bonnet of terry cloth or other absorbent material
used to agitate the pile and pick up soil. A deterge
nt solution is sprayed onto the pile, and is then worked
with the bonnet attached to a rotary floor polisher. It is at best a temporary appearance enhancement
because it only absorbs at the surfac
e and does no real extraction of deep soil.
SHAW DOES NOT
ADVOCATE THIS SYSTEM.
It is
not substitute for hot water extraction.

It has very limited capability for soil removal and often leaves most of the detergent in the pile. The
spinning bonnet may distort the pile of cut p
ile carpets and leave distinct swirl marks.
SHAW’S EXPERIENCE HAS
BEEN THAT MORE CUSTOMER
SOILING COMPLAINTS RESULT
FROM THIS SYSTEM THAN ALL OTHER CAUSES COMBINED!

The bonnet system may damage the edges of some carpet tiles.


http://www.shawcontractgroup.com/Content/LiteraturePDFs/maintenance_pdf/MaintenanceGuidelines-9-08.pdf

Larry
 
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Mardie

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Larry the above statement clearly shows that Bridgepoint has a good drinking buddy (Charlie Rollins) over at Shaw. The above article (so called written by Shaw LOL) clearly demonstrates that the lobbying by manufacturers is what the carpet mills go by in their cover my ass warranty programs.
 
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pablomoreno

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I have Crb, Cimex, and Rotary. On a poorly installed carpet with poor seaming, or on Ill-fit flor tiles, CRB Machines can cause fraying or "row pulling. I cleaned some two year old poorly installed commercial carpets the last two nights at a mall in Daly City. Bad install! I used my rotary with tuway pads.. The facility has polished marble floors and, over time, the nightly burnishing has left gummy residues along the carpet edges. Miserable job!

I put the Whittaker spray tank and sprayer on my Brush and Clean (brush Pro) adds about 20 lbs and works well. I added an extension tube to spray beyond the front tray.
 

Shane Deubell

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What is the story with cimex/rotary and commercial carpet tiles?

Should we stop using them and go to the brush systems?
 

Mardie

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Mardie;

Shaw was not happy with rotary machines long before the "maintainance statements" above were released.

Larry

Larry I am not defending rotary use for carpet cleaning. I can see where problems can occur. All I am saying is that the words in that statement is clear evidence of lobbying by a manufacturer. I also think that it is irresponsible and unethical for a carpet mill to endorce equipment by name of manufacturer. Seems to me their are many encap only brush machine manufacturers.
 

Mardie

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Agreed Larry.
Though is Cobb, ProChem, Sapphire, Judson, Butler, HydraMaster and most others truck mount machines "CRI Gold Rated Equipment."???
.

You should know that Rug Doctor rules the roost when it comes to not gold but platinum rated equipment. Rug Doctor has the most machines in the platinum category. Last time I looked the PC Everest was rated gold and all the Rug Doctors were rated platinum.
 

Desk Jockey

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Yes but as a do it yourself machine. How many pro's use a Rug Doctor? Hell, homeowners don't even want to use them but someone took the last shitty assed, out dated VS to use and left nothing but Rug Doctors. :p
 

Mardie

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Yes but as a do it yourself machine. How many pro's use a Rug Doctor? Hell, homeowners don't even want to use them but someone took the last shitty assed, out dated VS to use and left nothing but Rug Doctors. :p

The point I was making was how fos this industry can be ,so their is no need for you to be threatened by the Rug Doctor :rockon:
 

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