SamIam
Member
http://mikeysboard.com/forum/showth...ppeared-after-cleaning&highlight=bleach+spots
Carpets were cleaned by sam millers carpet care !! Be careful consumers,there cleaner ruined our bedroom n livingroom carpets! Bleach drops all over our bedroom at least 20 spots drips of bleach ,and also our closets living room big color change in 2 big spots! they only offered 700$ to replace $1800.worth of 5 year old carpet !! they are under insured and your at risk ! when it happened he asked why I chose them? like what does that mean ? its been 6 months of back n forth with insurance !!!will post pictures later!
this is my reply or should I call and offer her $500 if she takes down the review????
We cleaned the carpets pre spraying a bedroom and living room the customer left a check for $60.00 with her daughter. We cleaned both rooms, there was a faded spot from pet stain urine that smelled in the living room so we treated that at no charge.
We pre sprayed both rooms with a detergent pre spray and rinsed with light detergent dropped fans to speed dry.
3 hours later they called back and there were orange white drips. There are reasons for this to happen that are not carpet cleaning related. Foot cremes with benzoid peroxide, houshold cleaners , pets. I've personnaly never seen this happen in over 30 years of cleaning with the same products sprayed on tens of thousands of carpets.
Rather then argue a clause in my contract about not being responsible and it possibly being a pre exiting condition, I turned it over ot my insurance because the spots only occurred in her bedroom she called the insurance and told them that it was only the bed room.
When I went and inspected it the day she called it was the bedroom only.
I dont know the settlement process, but the client was offered over $700.00 dollars to replace one room of carpet 15x12 plus a small closet and tiny bath area.
She later insited all the carpet be replace and the insurance denied her claim. Had TIna originally had spots besides the big urine spot form the dog in the living room. I would have told the insurance to cover that.
I was startled to here she wanted both rooms replaced.
I would ask Tine to call Patrick at Wrigleys and see if its possible for steam cleaning to do this or is it most likely from something else! He does spot dying and fixes these type of problems.
http:msu.edu/objects/contents_revision/download.cfm/revision_id494146workspace_id-4/1500309.html/
http://mikeysboard.com/forum/showth...ppeared-after-cleaning&highlight=bleach+spots
Carpets were cleaned by sam millers carpet care !! Be careful consumers,there cleaner ruined our bedroom n livingroom carpets! Bleach drops all over our bedroom at least 20 spots drips of bleach ,and also our closets living room big color change in 2 big spots! they only offered 700$ to replace $1800.worth of 5 year old carpet !! they are under insured and your at risk ! when it happened he asked why I chose them? like what does that mean ? its been 6 months of back n forth with insurance !!!will post pictures later!
this is my reply or should I call and offer her $500 if she takes down the review????
We cleaned the carpets pre spraying a bedroom and living room the customer left a check for $60.00 with her daughter. We cleaned both rooms, there was a faded spot from pet stain urine that smelled in the living room so we treated that at no charge.
We pre sprayed both rooms with a detergent pre spray and rinsed with light detergent dropped fans to speed dry.
3 hours later they called back and there were orange white drips. There are reasons for this to happen that are not carpet cleaning related. Foot cremes with benzoid peroxide, houshold cleaners , pets. I've personnaly never seen this happen in over 30 years of cleaning with the same products sprayed on tens of thousands of carpets.
Rather then argue a clause in my contract about not being responsible and it possibly being a pre exiting condition, I turned it over ot my insurance because the spots only occurred in her bedroom she called the insurance and told them that it was only the bed room.
When I went and inspected it the day she called it was the bedroom only.
I dont know the settlement process, but the client was offered over $700.00 dollars to replace one room of carpet 15x12 plus a small closet and tiny bath area.
She later insited all the carpet be replace and the insurance denied her claim. Had TIna originally had spots besides the big urine spot form the dog in the living room. I would have told the insurance to cover that.
I was startled to here she wanted both rooms replaced.
I would ask Tine to call Patrick at Wrigleys and see if its possible for steam cleaning to do this or is it most likely from something else! He does spot dying and fixes these type of problems.
http:msu.edu/objects/contents_revision/download.cfm/revision_id494146workspace_id-4/1500309.html/
http://mikeysboard.com/forum/showth...ppeared-after-cleaning&highlight=bleach+spots
