Free Hall with every cleaning??

[Steve Lawrence]

No free hall. That hallway charge pays for one of my techs. I will, however, discount larger jobs.

 

[steve_64]

Find better customers. Raise your price to where you need it to be and work on the better customers.

That free stuff only works on broke people

 

[hogjowl]

When's the last time any of you haters had a nap?

 

[steve_64]

Also how do you plan to market the free hallway offer?

I hired a company to work on my Google ranking and SEO. So far these customers have higher incomes and don't hassle about prices. Nicer homes and not so trashed out

I resisted this for years but am very happy I made this move.

 

[Barry-QDCC]

.
How well do you remind your current customers every 9-12months that it's time to clean again?

We do a reminder phone call to every customer starting at when they tell us they'd like one (6 months, a year, etc) and keep calling them on intervals until we get them.

emails at least once every 2 months with more frequent "Flash Sale" emails when we have a few openings.

Postcards sent out at 6,9,12,15,18,21,24,27,30,33,36,39,42,45 months. 48+ month customers are mailed postcards twice a year.

 

[Jimmy L]

I give them the 3 bedrooms for free and then charge 4 times for the hallway.

I think outside of the box.

Works great for those section 8 dumb shits who can't do the math

 

[Barry-QDCC]

Also how do you plan to market the free hallway offer?

"FREE Hallway with every cleaning" If I decide to do it, and remember I'm just thinking about it not committed to it, it would be on every marketing piece we do.

I hired a company to work on my Google ranking and SEO. So far these customers have higher incomes and don't hassle about prices. Nicer homes and not so trashed out
I resisted this for years but am very happy I made this move.

Steve, can I ask what company? Rather tell me on pm?

 

[Barry-QDCC]

No free hall. That hallway charge pays for one of my techs. I will, however, discount larger jobs.

If I do decide to include a FREE hallwway with every job, I'll be raising my prices so it'll be covered whether they have a hall or not. The free hallway will be restricted in size.

Doesn't everyone throw something in for "free" when do a large job? Even if it's just a doormat or sweeping the shit off the front porch ?

 

[Jack Zipper Zerkie]

A few small area rugs for free no coupons like 5 rooms for $55.00 then I'm sorry it's 255 and never again . I would rather not promise low prices and have reputation of a better than average cleaner. I still will take a first time job for a lower amount to establish a new customer and explaining prices. Some days pathways in a few rooms for 99 or 1 room for $99 Each job is sold on what the customer thinks is fair. I do a LOT of double wide homes in a upscale parks they pay $800 month lot rent so homes are very nice. One job yesterday white old berber the other cleaner charged $75. and soaked the carpets and not clean. I .m back for the third time pathways only $200 it's clean and just damp to the touch. She was happy again . I can't wonder how and why people think as they do it's normal. jz.

 

[Bruce Humphrey]

DO NOT DO FREE!!!! If you want to have a 3 room and 1 hallway special then set a price for that special. If you want to make money on that special then never sub out the hallway for a bedroom or stairs , stick to your special. I could go on and on about a 3 room special , but 1. Marty , 2. I'm tired of typing.

 

[Barry-QDCC]

A few small area rugs for free no coupons like 5 rooms for $55.00 then I'm sorry it's 255 and never again . I would rather not promise low prices and have reputation of a better than average cleaner. I still will take a first time job for a lower amount to establish a new customer and explaining prices. Some days pathways in a few rooms for 99 or 1 room for $99 Each job is sold on what the customer thinks is fair. I do a LOT of double wide homes in a upscale parks they pay $800 month lot rent so homes are very nice. One job yesterday white old berber the other cleaner charged $75. and soaked the carpets and not clean. I .m back for the third time pathways only $200 it's clean and just damp to the touch. She was happy again . I can't wonder how and why people think as they do it's normal. jz.

I think I understand most of this.

 

[Onfire_02_01]

Personally I wouldn't advertise free anything. Because then they are expecting the free and it doesn't help your image. I would change for the hallway but then go above and beyond with cleaning the rug I front of the door or cleaning the rug in front of the sink extra without charge. You have already decided to do something on every job but the customer thinks you are doing something special just for them and their winning personality.

Plus if the person is just being an ass to you, you can leave early without doing the above and beyond and laugh at them in the truck.

 

[steve_64]

"FREE Hallway with every cleaning" If I decide to do it, and remember I'm just thinking about it not committed to it, it would be on every marketing piece we do.



Steve, can I ask what company? Rather tell me on pm?

I'm using BizIQ. Give em my name and i get credit.

 

[Barry-QDCC]

I'm using BizIQ. Give em my name and i get credit.

You got it Mr. 64! - or should I use another last name?

 

[SamIam]

I don't give halls for free, I offer 10 percent off to repeats when it's slower. We also give military and Seniors discount 10% off year round. I don't combine 10% off discounts ever.

Usually we charge $35 per room 200 sq ft max. $15 per hall $10 for a bathroom walkin closet $10. $3.00 per step.

Last year I was $30.00 per room $15 per hall $10 for baths and closets $2.00 per step

Adding $5.00 per room and a dollar a step increased are sales 12k this year so far.

Instead of one truck avg 5-6 hundred a day it's about 6-7 hundred now hitting a 8-9 is easier for one truck.

Second truck we can avg usually between 1200-1500 a day.

I'm able to send out a truck with 2 guys a do 2-3 jobs myself. I have a helper if I get a full second route or just take days off.

 

[steve_64]

Haha Rutherford carefree carpet cleaning. Niles Michigan.