Brian R
Member
I used Full Circle for quite a while with great results.
In a position that is hard to fill, Full Circle does a great job.
Even with the best phone person in the world there will be issues...but there are issues in every aspect of business.
I wouldn't say "lesser of 2 evils" but one might use that as a description of hiring an answering service compared to hiring a person/persons to answer your phones in the office.
You may or may not know...or care....but I canceled my account with Full Circle a few months back.
It was NOT from lack of satisfaction....on the contrary. It was a huge weight lifted off my shoulder when I first signed up and throughout the relationship.
BUT, I leased out my company in the Sacramento area...my main source of business and the new people running my company wanted to answer their own phones. So Full Circle was canceled.
I didn't have enough business in Dallas...and I wasn't trying to have enough business in Dallas to warrant having an answering service....I was perfectly happy letting the calls go to voicemail....which is usually death to a potential customer.....but I wasn't concerned with that.
Anyway....long story longer....looks like I may be signing up Full Circle again for my Dallas/Plano area. It will be a limited "take calls Only" agreement because I'm not concerned with confirmation calls the day before etc etc.
I just want them to book the jobs...that's it...nothing more.
I will handle any customer complaints, call aheads etc etc etc......at least for now.
The point is, Full Circle is very versatile and can work with your budget or needs. They can be the full on "more than just an answering service" or they can be just an answering service to schedule jobs.
They start at a minimum of $50.00 per month and then it's $1.75 per minute. So it behooves you to do most of the stuff yourself at that level. The higher level you can let them do their magic in all areas and not lose out.
I'm going to start doing more programs in my area to generate some business. I'm considering hiring :shock: a tech. The reason for the change is so the company will be more leas-able or sale able later on.
I have no desire to make it rich cleaning carpets in the Dallas area....although I know I could if I put my mind to it. lol
This is just another project to me. The basics will be set in place but my passion is elsewhere...Even though I do enjoy cleaning.
Full Circle will help me keep my sanity while I do this.
Just thought I would spread the news.
Questions Crowley? :roll:
In a position that is hard to fill, Full Circle does a great job.
Even with the best phone person in the world there will be issues...but there are issues in every aspect of business.
I wouldn't say "lesser of 2 evils" but one might use that as a description of hiring an answering service compared to hiring a person/persons to answer your phones in the office.
You may or may not know...or care....but I canceled my account with Full Circle a few months back.
It was NOT from lack of satisfaction....on the contrary. It was a huge weight lifted off my shoulder when I first signed up and throughout the relationship.
BUT, I leased out my company in the Sacramento area...my main source of business and the new people running my company wanted to answer their own phones. So Full Circle was canceled.
I didn't have enough business in Dallas...and I wasn't trying to have enough business in Dallas to warrant having an answering service....I was perfectly happy letting the calls go to voicemail....which is usually death to a potential customer.....but I wasn't concerned with that.
Anyway....long story longer....looks like I may be signing up Full Circle again for my Dallas/Plano area. It will be a limited "take calls Only" agreement because I'm not concerned with confirmation calls the day before etc etc.
I just want them to book the jobs...that's it...nothing more.
I will handle any customer complaints, call aheads etc etc etc......at least for now.
The point is, Full Circle is very versatile and can work with your budget or needs. They can be the full on "more than just an answering service" or they can be just an answering service to schedule jobs.
They start at a minimum of $50.00 per month and then it's $1.75 per minute. So it behooves you to do most of the stuff yourself at that level. The higher level you can let them do their magic in all areas and not lose out.
I'm going to start doing more programs in my area to generate some business. I'm considering hiring :shock: a tech. The reason for the change is so the company will be more leas-able or sale able later on.
I have no desire to make it rich cleaning carpets in the Dallas area....although I know I could if I put my mind to it. lol
This is just another project to me. The basics will be set in place but my passion is elsewhere...Even though I do enjoy cleaning.
Full Circle will help me keep my sanity while I do this.
Just thought I would spread the news.
Questions Crowley? :roll:
