Go viral with Mrs Priff with not much more than your smile

[Bob Foster]

It seems to me that many service people don't take the many opportunities to impress a customer the way they could if they just put a little more thoughtfulness into their dealings with them. A customer will rave to their friends and associates about the plumber not because of the beautiful hot water tank that was installed but because of their whole experience with their plumbing company.

Does your care and attention to how you present yourself and speak to your customer match the quality of your work? If not, you're really missing out.

 

[gavin]

Re: Go viral with Mrs Priff with not much more than your smi

So true.

easy to do as a owner / operator, a little harder with employees. some workers are good with people and some are not. it's easy to train them how to clean carpets, but so much harder to get them to smile when they say hi, or to not say "wow the stuff in your house is really nice, how much did that cost?"

 

[Ken Snow]

Re: Go viral with Mrs Priff with not much more than your smi

Hire the smile~ like you said it is easy to teach them how to clean but almost impossible to teach someone to be nice.

 

[Connor]

Re: Go viral with Mrs Priff with not much more than your smi

It seems to me that many service people don't take the many opportunities to impress a customer the way they could if they just put a little more thoughtfulness into their dealings with them. A customer will rave to their friends and associates about the plumber not because of the beautiful hot water tank that was installed but because of their whole experience with their plumbing company.

Does your care and attention to how you present yourself and speak to your customer match the quality of your work? If not, you're really missing out.

Being of good cheer is certainly a good way to make the experience better.

A cheerful heart is good medicine. Don't just fix the problem, help fix the customer, too.

 

[Royal Man]

Re: Go viral with Mrs Priff with not much more than your smi

Booties, dog treats and tool belt.

 

[Mikey P]

Re: Go viral with Mrs Priff with not much more than your smi

but how do you hire a guy who wont talk to Mrs Pift's boobies?

 

[Dolly Llama]

Re: Go viral with Mrs Priff with not much more than your smi

but how do you hire a guy who wont talk to Mrs Pift's boobies?

you look at him straight in the eyes with a dead serious cold steely stare and you tell him you'll gouge his fcking eyes out BEFORE you shtcan his azz....

this ain't rocket science
Intimidation has worked for thousands of years.....




..l.T.A.

 

[gavin]

Re: Go viral with Mrs Priff with not much more than your smi

but how do you hire a guy who wont talk to Mrs Pift's boobies?

you look at him straight in the eyes with a dead serious cold steely stare and you tell him you'll gouge his fcking eyes out BEFORE you shtcan his azz....

this ain't rocket science
Intimidation has worked for thousands of years.....




..l.T.A.

HA, yeah that should work

 

[Art Kelley]

Re: Go viral with Mrs Priff with not much more than your smi

[Being of good cheer is certainly a good way to make the experience better.

A cheerful heart is good medicine. Don't just fix the problem, help fix the customer, too.

Certainly, you should be in an upbeat mood. Never, ever, let on that you are having any kind of problem, be it physical, business, family, wife, equipment, ...whatever. Your customer is not your therapist. Ask them about their concerns, their health, their families. They will love you for listening to their problems. You will be probably the only one in the whole world who shows them concern.

 

[rwcarpet]

Re: Go viral with Mrs Priff with not much more than your smi

but how do you hire a guy who wont talk to Mrs Pift's boobies?

you look at him straight in the eyes with a dead serious cold steely stare and you tell him you'll gouge his fcking eyes out BEFORE you shtcan his azz....

this ain't rocket science
Intimidation has worked for thousands of years.....




..l.T.A.

Meat forgot to tell you that he has a 45 stuck up under that guys chin, too!

 

[Bob Foster]

Re: Go viral with Mrs Priff with not much more than your smi

You could come to the door wearing a respirator and latex gloves as she stares over your shoulder and notices the sign on your truck that says Child and Pet Safe.

 

[Jim Williams]

Re: Go viral with Mrs Priff with not much more than your smi

My favorite part of the job is getting to know the customers and treating them like a friend, especially the old folks. People like to use service people they like.