Larry Cobb said:
Jim;
We have not made any changes to the fragrance raw materials yet.
The fragrance is NOT going to change.
The existing fragrance will just be more consistent . . .
from the time the product is received, until the container is used up.
Our mixing equipment is a 3-phase stainless steel reversible rotary spray tumbler . . .
that does ~ 1000 lbs. per batch.
It is continuously mixed for adequate distribution.
Larry
I got my new pail in the beginning of the week...when I opened the box I noticed the lid was not about to explode off of it like I am use to seeing...so you can understand from all the past experiences that red flags started flying....
my first job with it was a pretty dirty one....I mixed some up the same way as I have for years and once my guy was set up and started cleaning I was out at the truck doing some things...not really paying much mind what was going on inside.....after the job was done and we were going to the next one he asked me what I put in the mix...because it had cleaned better then he had ever seen it....
so for a few days I was paying closer attention to it and even backed off on the mix a bit...and he was right...out of all the years I have been using this stuff...this pail is one of the best I have ever opened...
This is why I asked...because if you did make the change..then something you did worked better...
sad to think that it is possible that it was just another screw up that actually went in the right direction and it will never happen again...
I am going to get you the batch number when I get done today and if you have another pail really close to it..put my name on it and I will have Tia order it in....