Re: Hey Connor, tell us how the scumbag plumbers screw peopl
How long do they last? They get by forever. Some go out of business, then change their name and start a new corporation. It goes on and on.
Man, I can write a book on the attempted screw jobs I've been behind. From technicians telling absentee landlords that the toilet has a hairline fracture in the bowl, which wasn't cracked, but a flange problem, to lying about drain conditions to attempt to sell a repipe on a DWV system that's under concrete.
Plenty of salesmen say replacements are "needed" when it's easily repairable.
I even had a competitor tell a customer's fiancee that they're entire under slab sewer line under their rental house was totally root bound and busted, but when I came out for a second opinion, the video camera told the truth that there were roots in the sewer, but in the middle of the yard, not under the slab. That customer was charged $900 for "services" when all it really was was a clogged sewer line and it had exterior clean out access. Took me less than half an hour to clear. The cost for opening the slab and replacing everything was starting at 20k. 20k on an 80k dollar house.
My customer was out of town and his fiancee mistakenly called this other guy instead of me. When my customer came home the next day and couldn't believe that guys dishonesty, especially considering that he put an untrue, supposed visual, diagnosis on paper, only to be refuted by a second opinion and disproved by customer witnessed CCTV testimony of the real condition of his drain lines.
Same guy charged $200 bucks a week later to a different person and wouldn't clear a washing machine drain. He said the pipe was collapsed, but it wasn't, it ran suspended off the ground in the crawlspace. I was complete and loaded up in 27 minutes. The customer suspected something was wrong, so he called for a second opinion. Same company, same technician. I read his name and diagnosis with my own eyes.
Every plumber that has endured employment and quit with this company has always said the same thing when asked why they quit..."The money was good, but I don't want the headaches anymore". Headaches means having to find something to sell on every job. The word "headache" is always used.
It's funny how these guys find total wrecked systems all the time. Most of my stuff is easy in and out repairs in a couple of hours.
The problem with such companies is the management, they don't necessarily tell the guys to lie to customer, but if they're sales aren't high, then they are threatened with termination and belittled. Sales are posted on the wall and competition is encouraged among technicians.
They have their employees go through "training" videos and seminars about how to properly "serve" the customer with the "right" kind of repairs and replacement. The management knows they lie and crook customers, but self-absolve, feigning ignorance, for the sake of profit.
I don't care what your selling price is, you charge what you want to earn, that's free market, but when you won't offer honest repairs when your customers are expecting it, is just as scumbag lowlife as it comes.