MIkey we have several Heavens best franchises that use our machines, they are just rotary bonnet cleaners, most like the cleaning product just fine and that seems to be the main concern of the franchise that their clients keep buying that from them, but many have moved beyond rotaries to aid them in getting cleaner carpets and getting a lot more carpet cleaned quicker. They have been around a long time and seem to have a pretty good work ethic from the ones I deal with.