Well Mardie, I like to consider myself fairly open minded when it comes to science and such. I evaluate things as I see them, look at how it works, look at what it does, look at what is intuitively logical. When I was running my old wand with no
glide and unangled jets, yes, I was seeing that there needs to be something different. I'm just not extracting like I ought to be able. I was seeing that I had a Roots 59 blower, ALL KINDS of vacuum, yet I wasn't getting the carpets very dry.
So along comes 2.5" hose, glides, 2" wands, angled jets, and I watch this work and I'm thinking, its going to take something fantastic to beat this.
So when I watch how HOST works, yes, it looks like it does a good job, no wicking, picks up the pile, looks clean. Then I've run my vacuum over it afterwards and spend hours sucking that crap out of the carpet. So how good is it?
I watch guys bonnet cleaning/OPing. They clean a 20-50 sf area, flip over the pad and its BLACK. Then instead of changing/flipping the pad, they put the machine back down and carry on for another 50-200sf. Now how clean is that REALLY making the carpet??
I watch shampoo being applied to the carpet. This is what I did years ago before I even had any clue about carpet cleaning. Spray it down, scrub it in, vacuum it up. Did an ok job, but didn't really remove much of the black. Now the VS system must be a hec of a lot better than what I was using if you're getting the results you've been posting on here. But again, I look at it, evaluate it, how clean can it really be? The shampoo powder is in there somewhere or still bonded to the carpet.
Lets say it works as good as your claims. Is it the carpet left the "cleanest" it can possibly be?
I would say that HWE, when properly performed by a trained tech and with the latest equipment and chemistry, is the FIRST choice for cleaning a carpet.
After that, take your pick and have at it.
You say you've come in after TM cleaners. So have I. AND I've come in after the other methods.
What it really means is, You are very good, well trained, at using your equipment. 80% of HWE cleaners are NOT very well trained and HWE needs more training than any other method.
What your website information describes is how the 80% clean, not how HWE actually works. For ex: HWE does not create mold, bad technicians misuse the equipment leaving poor results which results in mold. In writing my website info page on methods I try to to be as truthful about the process as I can be. There are enough misconceptions out there without propagating more.
IF I REALLY THOUGHT that HWE is not the best method, I would be selling my truck this week and buying equipment for whatever method I thought worked best. Why would I want to spend $50000 PLUS when I could do a better job with less than $10000. And my marketing would reflect my reasoning.
As I posted before, this other cleaner used HWE but still had to promote misconceptions to sell his less than ideal method. He could have just as easily promoted the benefits of using a portable without writing a lot of lies and misleading info.
Glad you're doing such a good job with the VS. We need better cleaners out there in ALL methods.
As you can see it is like i said the best method is the best method for the situation at hand. 
