Minneapolis Mikey's
Fest Schedule:
Main Class Room-
8AM: Opening Ceremonies with Mike Pailliotet and
Jim Pemberton
We’ll be discussing the day’s schedule as well as our game plan for the RMH Cleaning.
8:30 to 9:00 -
Mark Saiger’s secrets to a well ran family operated Mom and Pop
cleaning business.
It’s not everyone who will tell you without hesitation, all that it took to make them a success. Don’t miss out on this rare opportunity to learn from Mark’s successes and failures as a multi generation cleaning nerd family member. If your goal is to keep your cleaning business small, efficient and profitable, come learn from the master! Brothers
Kirk and Dave will be on hand to share as well.
10 :00 to 11:00 -
Sam Robinson, world leading expert on Customer Relationship Management software.
If you’re still running your business out of a notebook and a floppy disc, it’s time to jump into the next century and learn about the multitudes of software options and how to best use built in, virtually free features to make your phone ring with loyal happy clients.
12

m -Catered lunch
1:00-2pm
Chandler Thompson, not your everyday joe.
Much like Mark
Saiger but in the super crowded, hyper competitive market of Atlanta, learn from a super star how he rose above the masses of mundane cleaners and became the go to guy for the elite homeowners in his area. A rare opportunity to learn from a millennial cleaner killing it in the trenches TODAY and not twenty years ago.
2:00-3:00
Ryan Kettering, the man on the scene.
If there is a more in touch graphics designer for our industry, I dare you to find him. Ryan is going to tell you how plug your leaky bucket, quit loosing your valued customers by creating a better in home and online experience for your happy and loyal customer.
5:30– until he passes out, The one and only
Bob Vawter,
Detroit’s most infamous Owner Operator spills his guts about his crazy life of outlaw bikers, hot tubs filled with girls, drag racing, cigarette boats, the Purple Flame and how he made and lost a fortune cleaning carpet with a $49 job average.
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Mechanic’s Bay Class Room-
9am-11:00
Jim Pemberton’s Speed Cleaning—Quick and easy upholstery cleaning demonstration
It’s all hands on deck as we learn handy techniques to improve the appearance of synthetic upholstery in minutes. Using encapsulation and other low moisture tricks along with your truck mount, you’ll be able to keep your customers who are on a tight budget, happy and loyal while adding to your bottom line every day. Great knowledge for your commissioned technicians who rely on upselling to earn a living wage. You’ll be able to practice these skills at the RMH on Thursday on over 60 pieces of upholstery.
11am to 1:00pm–
Robert Atlas –Quick and easy carpet repair skills.
Every cleaner should know how to fasten down loose steps, patch small burns, fix an open seam or repair a damaged transition area. With a few inexpensive tools and some basic training and knowledge you and your techs can be keeping your clients happy and loyal. (notice a theme here?) Rob has trained hundreds of carpet cleaners across the country these skills as well as how to generate 1000’s of online reviews for your services. Bring band aids and a notebook
1pm to 3pm–
Rob Fairfield from Stone Pro -Quick and easy counter top maintenance
Nothing makes a client happier and more loyal than if you can restore, clean and seal their granite, tile or synthetic countertops after you’re done with their carpet. By the time we’re finished with the RMH’s 475 feel of counters, you’ll be an expert in hard water deposit removal, deep cleaning, polishing and re-caulking. Practice your skills with Rob in this down and dirty session. Don’t wear nice clothes, or bring an apron.
3pm to 4pm-
Mike Pailliotet, Contec’s
Ann Heinke Bedwell and
Mark Saiger– Quick and ridiculously easy tile, stone and LVP cleaning and sealing.
If you want happy and loyal clients you better figure out how to clean and seal their hard surface flooring for the same price you clean their carpets for.. As carpet continues to decline in popularity NOW is the time to learn how to speed up your processes. Practice for the acres of flooring at the RMH with new equipment and chemicals designed just for this purpose.
* expect a change or addition two..