Check to be sure this is really Sisal. There are several products designed to look like sisal but are synthetics.
Moisture from the slab being held under the chair mats is the moisture source. This can be due to 100 reasons. Sprinklers, concrete slab below grade on at least one side, plumbing leaks, ground water levels, newer concrete still curing, etc.
If they want to change the situation it is likely they will need to get rid of the chair mats or do something to get the moisture out of the concrete.
Mold scares a lot of people. The resulting hysteria can be like quicksand dragging you in to a situation you don't want to be in. But in some cases it can be cleaned if you choose to. Have to decide on a case by case basis if the procedures required are worth the effort.