New Tech gets his first Testimonial

Brian R

Member
Joined
Jun 13, 2008
Messages
19,945
Name
Brian Robison
I send an email with an invoice attached to every customer after the job is done.
There is text that goes along with each...basically asking for reviews and to become a fan on Facebook, what else they need yada yada.

Got a return email today after my new Tech cleaned her carpets.

A very nice lady wrote
Dear Brian,

I wish to comment on the fabulous job that Thomas did cleaning the carpets in my rental! He was thorough, personable and yet professional. Please give him my regards! I will highly recommend Priority in the future. And, thanks for sending the invoice.


Sincerely,
Connie
 
A

Amazing

Guest
He was thorough, personable and yet professional.


And yet? And yet?

What is it rare to be thorough, and personble but also professional?

Don't give him a raise just yet.. Perhaps she was a hottie and he just went out of his way.
 

Brian R

Member
Joined
Jun 13, 2008
Messages
19,945
Name
Brian Robison
A Tech has never stolen from yet...that I know of (at least not since I changed my structure)

2 customers owe me money right now...one for way too long.

You?
 

Brian R

Member
Joined
Jun 13, 2008
Messages
19,945
Name
Brian Robison
tech·ni·cian? ?/t?k?n???n/ Show Spelled[tek-nish-uhn] Show IPA
–noun
1. a person who is trained or skilled in the technicalities of a subject.
2. a person who is skilled in the technique of an art, as music or painting.


sub·con·trac·tor? ?/s?b?k?ntrækt?r, ?s?b?k?n-, ?s?bk?n?trækt?r/ Show Spelled[suhb-kon-trak-ter, suhb-kon-, suhb-kuhn-trak-ter] Show IPA
–noun
1. Law . a person who or business that contracts to provide some service or material necessary for the performance of another's contract.
2. a person or business firm contracted to do part of another's work.





My Sub Contractors are Technicians....and vice versa
 

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