OG Cleaners …

aaronjumps

Member
Joined
Mar 16, 2022
Messages
64
Location
Lindale, Tx
Name
Aaron Brown
You have spent a lifetime inside the (arguably) most intimate and personal spaces of thousands upon thousands of people fixing problems that the home owner is embarrassed about, ashamed of, or helping them make their home feel safe.

In that time I imagine you have gleaned some insight or wisdom that few ever exposed to.

So, out with it! What is some OG Carpet Cleaner wisdom or insights you have learned over the years?
 

Cleanworks

Moderator
Joined
Oct 22, 2012
Messages
24,383
Location
New Westminster,BC
Name
Ron Marriott
You have spent a lifetime inside the (arguably) most intimate and personal spaces of thousands upon thousands of people fixing problems that the home owner is embarrassed about, ashamed of, or helping them make their home feel safe.

In that time I imagine you have gleaned some insight or wisdom that few ever exposed to.

So, out with it! What is some OG Carpet Cleaner wisdom or insights you have learned over the years?
You need to be friendly but not too friendly. You need to be professional but not too professional. You need to be personable but not too personal. You need to be sympathetic and non-judgemental. You need to get the job done to your customers satisfaction or prequalify them as to the expected results.
 

SamIam

Member
Joined
Aug 9, 2012
Messages
9,664
Location
California
Name
sam miller
You need to be friendly but not too friendly. You need to be professional but not too professional. You need to be personable but not too personal. You need to be sympathetic and non-judgemental. You need to get the job done to your customers satisfaction or prequalify them as to the expected results.
Such a great, non answer....
 
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SamIam

Member
Joined
Aug 9, 2012
Messages
9,664
Location
California
Name
sam miller
Ok heres the reel dirt.

Don't lie, tell the truth, answer what you know.

Be genuine, caring, and interested.

Know when to stop talking about your pet peeve.

Always keep learning and improving your process.

In any situation we're not there to judge, but improve their living situation.

I try to have a sense of humor, that's relatable, not shock factor.

If I want to fire a customer but still like them, I'll bitch a little more complain a little more.

They still tip me and laugh.

I've had to apologize a few times
 
Joined
Jun 20, 2016
Messages
6,035
Location
Bc
Name
Jeff T
Don’t be a creep.

Develop the right RELATIONSHIPS, and the SKY IS THE LIMIT…

I’ve been in business for just over 9 years.

In a good month, We are turning 60-70…

One truck, one tech, one helper…
 
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Joined
Jun 20, 2016
Messages
6,035
Location
Bc
Name
Jeff T
With one truck?
Yes Sam, ONE TRUCK…

The hours are atrocious, but yes, one truck.

150-650 an hour.

It’s out there, just have to know how to find it.

THIS IS A BUSINESS OF RELATIONSHIPS, DEVELOP THE RIGHT ONES,

AND THE SKY IS THE LIMIT…
 
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SamIam

Member
Joined
Aug 9, 2012
Messages
9,664
Location
California
Name
sam miller
Yes Sam, ONE TRUCK…

The hours are atrocious, but yes, one truck.

150-650 an hour.

It’s out there, just have to know how to find it.

THIS IS A BUSINESS OF RELATIONSHIPS, DEVELOP THE RIGHT ONES,

AND THE SKY IS THE LIMIT…
Yeah but are you working like Nathan Holley, he. Was pulling 30 plus a month working 17 hours a day.
 
Joined
Jun 20, 2016
Messages
6,035
Location
Bc
Name
Jeff T
Yeah but are you working like Nathan Holley, he. Was pulling 30 plus a month working 17 hours a day.
I’m on day 18.

It’s the hourly rate that makes all the difference.

I’ve put in 21 hr days, from the time I leave my home, until the time I get back,

No, not every day, but if a guy wants to be successful, no matter the occupation or trade, you got to work like a duck…

Calm and collective on the surface, but the legs are paddling like a dickens under the water…
 

SamIam

Member
Joined
Aug 9, 2012
Messages
9,664
Location
California
Name
sam miller
I’m on day 18.

It’s the hourly rate that makes all the difference.

I’ve put in 21 hr days, from the time I leave my home, until the time I get back,

No, not every day, but if a guy wants to be successful, no matter the occupation or trade, you got to work like a duck…

Calm and collective on the surface, but the legs are paddling like a dickens under the water…
So A: how old are you?

B: what's your goal for retirement?


I'm looking more like @Jack Zipper Zerkie.

Working until I die, why not?

Activity is gold.
 

SamIam

Member
Joined
Aug 9, 2012
Messages
9,664
Location
California
Name
sam miller
I’m on day 18.

It’s the hourly rate that makes all the difference.

I’ve put in 21 hr days, from the time I leave my home, until the time I get back,

No, not every day, but if a guy wants to be successful, no matter the occupation or trade, you got to work like a duck…

Calm and collective on the surface, but the legs are paddling like a dickens under the water…
So A: how old are you?

B: what's your goal for retirement?


I'm looking more like @Jack Zipper Zerkie.

Working until I die, why not?

Activity is gold
48.

freedom 55

Why not work the system, instead of the system working you?
Well I hope it works out for you.
55 is a good age to call it.
 

Hack Attack

Member
Joined
Dec 19, 2017
Messages
5,154
Location
further south than you
Name
Dan
You have spent a lifetime inside the (arguably) most intimate and personal spaces of thousands upon thousands of people fixing problems that the home owner is embarrassed about, ashamed of, or helping them make their home feel safe.

In that time I imagine you have gleaned some insight or wisdom that few ever exposed to.

So, out with it! What is some OG Carpet Cleaner wisdom or insights you have learned over the years?
don't acknowledge that they should have called earlier if they are embarrased by condition, pet stains etc.

Just realistically tell them what to expect from your level of experience
 

Raser Hayes

Member
Joined
Apr 17, 2009
Messages
5,902
Location
Oklahoma City
Name
Kenny Hayes
I’m on day 18.

It’s the hourly rate that makes all the difference.

I’ve put in 21 hr days, from the time I leave my home, until the time I get back,

No, not every day, but if a guy wants to be successful, no matter the occupation or trade, you got to work like a duck…

Calm and collective on the surface, but the legs are paddling like a dickens under the water…
Diana and I did that in our 40s. Long term, it will kill you just like anything. If it don’t kill you, you’ll wish you were dead. Work hard, but enjoy life. It truly is short.
 

Boyle

SPOS
Joined
Oct 9, 2006
Messages
13,669
Location
.
Name
Fred Boyle
“Marty a woman with money” —- Anonymous
 

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