Re: One of my biggest single visit jobs. What a day it was t
XTREME1 said:
I will throw the gauntlet down Larry, what do you use for equipment and what do you do for what you charge. Exceptional isn't subjective to a professional, it is to a customer.
n*gga pleeze... :roll:
"exceptional" i
s a subjective term....even among professionals
Ken's certainly a professional .
He's also a great business man and great guy personally and i always pay attention to what Ken says.
maybe he gives exceptional "value" , but for the most part his crews don't vac, don't roto scrub, and don't use pre-spray
what equipment we use??
the basic equipment that's always in the van;
Steamway Legacy 2100 .
They equal or out perform any single wand TM on the market...bar none
the gear that gets used regularly are Vac, elect sprayer, Rotary, Ti wand, stair/hand and upl tools
what we do for our money?
cover all hard surfaces we cross (in res)
vac when needed (appx 30% in res 70% in empties*)
pre-spray (the best money can buy
Roto scrub when needed (which isn't too often in res) less than 10%
appx 30% in the empties , 70% in com
No additional charge for red stain removal (in res)
Airmovers used in res and com (depending on conditions and carpet type)
dry times without airmovers (in favorable drying conditions) are in the 1 to 3 hour range*
*what most of the moonpies call "dry" anyway.
and
most importantly, make custy's love and trust us ..cause that's really what it's about
I leave every home and every business knowing no one could have done it better, do you?
100% of them, 100% of the time?
hell no
and anyone that says they do is FOS or only does 2 jobs a week....or just doesn't know any better.
sheeet, I'd bet a nickel even our anal retentive compulsive disorder friend Werner has a bad day once in awhile
but we clean carpets for a living and we're damn good at it
..L.T.A.