Polyester/ Dark Wear in high traffic areas.

DrUmM@sT3r

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Hey Guys,
Quick question? Lately I've had a lot of polyester carpet with dark wear in the high traffic areas. Usually I can get rid of it but lately it's fighting me. I'm using Flex powder and Prochem All Fiber Deep Clean. Sometimes I hit it first with a quart of Prochem Power Solvent (spray trigger installed) then RotoVac it, then clean as normal - it's better but not to my liking? Is there some trick here I'm missing? Ty (yes it failed the nylon acid test, and it smelt fruity, and it was black shiny and hard after the burn) - the attached photo is usually how I clean so you can imagine my frustration with these dark wear areas.
 

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DrUmM@sT3r

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This carpet is white, they have a dog, cats, and a creek / pond. He vacuumed with a Dyson, they I did with a Shark (filled my canister) and it still plugged my external screen filter outside (lost all vacuum) just a massive load of sand, soil, dog hair, etc (nasty) there is way to much crap in that carpet and it's wicked up brown now for the 3rd time / cleaning.
 

DrUmM@sT3r

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Good video, it's crazy as he vacuumed with his Dyson prior to my arrival, then I vacuumed with my Shark, (Clean filters and canister) and filled my Shark up over the fill line, then my external screen filter gets completely plugged up and I lose vacuum. Now it just turned brown all over - major wicking. It's amazing how much soil got in there since I cleaned last year. There was a carpet cleaner who 1st cleaned it, he gave them their money back, I was called in, cleaned it again, then had to go back and spray oxidizer on it to get rid of the wicking....I told them to just go buy some hardwood flooring......(omg) (eye roll)
 

BIG WOOD

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Does Flex Powder have Butyl in it? If it doesn't, you'll need to add that to your Pre spray to get the oils off the poly. I didn't see it on the SDS of Flex. Harvard has a liquid booster that's butyl based. Try adding that to your Flex and see how it works.
 
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BIG WOOD

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Does Flex Powder have Butyl in it? If it doesn't, you'll need to add that to your Pre spray to get the oils off the poly. I didn't see it on the SDS of Flex. Harvard has a liquid booster that's butyl based. Try adding that to your Flex and see how it works.
I'm surprised you idiots above didn't mention that.
 

icleancarpetz

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Polyester? That's says it all. Its junk carpet.

Animals plus junk carpet. And you're suppose to be a hero, Prespay with all those chemicals risking your health, work that hard and give them back their money? Great suggestion to the owners--> hard surface floors or better yet, get rid of the customer. Make your money easier elsewhere.
 
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PrimaDonna

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This carpet is white, they have a dog, cats, and a creek / pond. He vacuumed with a Dyson, they I did with a Shark (filled my canister) and it still plugged my external screen filter outside (lost all vacuum) just a massive load of sand, soil, dog hair, etc (nasty) there is way to much crap in that carpet and it's wicked up brown now for the 3rd time / cleaning.

Load of sand=lots of abrasion. The carpet is distorted/etched. Think of rubbing sand on a new piece of plexiglas. All that sand was rubbing on fibers each time they stepped. No amount of cleaning can bring back fiber distortion.
 

GeeeAus

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Use an ammonia based protein spotter. Mist over the area well. Agitate it in.... extract with brush head.

The ammonia is really effective at cutting it up.

When done encap the darkened areas. It'll come out better.
 

ruff

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I bet had the base of the carpet been checked prior to cleaning it would have shown soil saturation = dark, which would explain the repetitious wickings.
The other darkness is likely to be deterioration and the carpet does not reflect light as well in these areas.

Agitation and stronger products will only help some but not solve the problem. May be a candidate for that CTI product (forgot the name) that adds reflecting material to the carpet (you apply only in damaged areas). Never tried it myself.
 
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I bet had the base of the carpet been checked prior to cleaning it would have shown soil saturation = dark, which would explain the repetitious wickings.
The other darkness is likely to be deterioration and the carpet does not reflect light as well in these areas.

Agitation and stronger products will only help some but not solve the problem. May be a candidate for that CTI product (forgot the name) that adds reflecting material to the carpet (you apply only in damaged areas). Never tried it myself.


Dinge away
 
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Mikey P

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I bet had the base of the carpet been checked prior to cleaning it would have shown soil saturation = dark, which would explain the repetitious wickings.
The other darkness is likely to be deterioration and the carpet does not reflect light as well in these areas.

Agitation and stronger products will only help some but not solve the problem. May be a candidate for that CTI product (forgot the name) that adds reflecting material to the carpet (you apply only in damaged areas). Never tried it myself.


BoiNk!
 

icleancarpetz

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May be a candidate for that CTI product (forgot the name) that adds reflecting material to the carpet (you apply only in damaged areas). Never tried it myself.

Optical Brightner or bag of sparkles from arts and craft added to encap shampoo. The latter must be pre-approved by JiMmy.
 
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DrUmM@sT3r

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Polyester? That's says it all. Its junk carpet.

Animals plus junk carpet. And you're suppose to be a hero, Prespay with all those chemicals risking your health, work that hard and give them back their money? Great suggestion to the owners--> hard surface floors or better yet, get rid of the customer. Make your money easier elsewhere.
Agreed, I have a couple homes like this & im going to move on, I told them a year ago to buy a better vacuum, (they didn't) & the truth comes out that they only let the robot vacuum the house. So their lack of maintenance has caused this.
 
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DrUmM@sT3r

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Thanks for all the replys, I think these people realize now, that with dogs, cats, a creek, & a pond, that white poly carpet is not working for them, I told them to put hard wood in their LR, DR, & Hall - the bedrooms look ok for now. (So glad I put nylon carpet in my house, 5 years later & 5 cleanings still looks like new)
 
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Goomer

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Fook the hardwood.

These customers are at least trying to be somewhat pro-active with their carpet maintenance, as you have seen them 3 times already, plus whatever the other hack did.

These are the type of customers that build a foundation for your business if you can hook them by solving this problem for them.

A high soil load under such conditions is inevitable without full-time Wernering, which is not going to happen in reality.

Expect it to wick, and try to sell them 6 month service which will consist of HWE with a follow up padding using a stiff brew of encap-anti-funk to remove any wicking and further counter any odors.

Under those conditions, I would really want to shy away from getting it even lightly wet again in an attempt to correct it.

If it wicks again with HWE, which it likely will, your in a sh!tty situation, which is not due to your lack of proficiency as a janitor, but more due to their lack of proper carpet maintenance.

The "right" way to deal with it, and the "other" way to deal with it, which considers the customers budget and expectations, are 2 different things.

They're not interested in paying for the "right" way to do it, so sell them the "other" option, comfortable with the fact that you have been paid to temporarily improve their conditions, despite there being a more effective solution.
 

BIG WOOD

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Thanks for all the replys, I think these people realize now, that with dogs, cats, a creek, & a pond, that white poly carpet is not working for them, I told them to put hard wood in their LR, DR, & Hall - the bedrooms look ok for now. (So glad I put nylon carpet in my house, 5 years later & 5 cleanings still looks like new)
Why didn't you tell them to put a good Nylon down in those 3 rooms instead of hardwood? Dogs and outside dirt being brought in the house is gonna scratch that hardwood up within the first year and double the airborne allergies with no carpet.

And it seems like you've lost a good customer by telling them this. I strongly suggest using a butyl based prespray if you haven't done so in the past. It's worth going back for just a test on it. It'll be a good free education for you, and it'll help keep your relationship with your customer.
 

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