After a month, how are you (they) liking it?$2,025
Sorry for the late response. The crew that has it has used it on probably 5 jobs. So far, so good as far as he reports. Additionally we've used it on 2 REDO’s that the crew scrubbed via CRB and Devestator. Customer called back so rather than re-cleaning via the same process, used the Rotary Extraction and was able to please both customers. I don’t see us using it but maybe 1 or 2 jobs a week for the 1 crew that keeps it (probably completes 20 jobs a week)After a month, how are you (they) liking it?
Sorry for the late response. The crew that has it has used it on probably 5 jobs. So far, so good as far as he reports. Additionally we've used it on 2 REDO’s that the crew scrubbed via CRB and Devastator. Customer called back so rather than re-cleaning via the same process, used the Rotary Extraction and was able to please both customers. I don’t see us using it but maybe 1 or 2 jobs a week for the 1 crew that keeps it (probably completes 20 jobs a week)
So, on the redos, did you go over them with the crb, or just groom them out?Sorry for the late response. The crew that has it has used it on probably 5 jobs. So far, so good as far as he reports. Additionally we've used it on 2 REDO’s that the crew scrubbed via CRB and Devestator. Customer called back so rather than re-cleaning via the same process, used the Rotary Extraction and was able to please both customers. I don’t see us using it but maybe 1 or 2 jobs a week for the 1 crew that keeps it (probably completes 20 jobs a week)
??? i'm confused what you're asking... All Stanley Steemer's honor a 10 Day REDO policy where any customer who is unhappy with the service they were provided and we'll return to re-clean the areas (I know someone will ask so i'll go ahead and just state its about 3.5 - 3.75% of all jobs).... The 2 Jobs I was referring to were REDO's... The original crew had pre-sprayed, Scrubbed with CRB, and wanded the homes.... The customer called unhappy with the result and rather than sending another crew to repeat the same process I sent the crew with the RotoVac to see it they could get the areas looking better than the crews without the RotoVac... Both customers were satisfied after re-cleaning with the RotoVac. Hope this helps.So, on the redos, did you go over them with the crb, or just groom them out?
You’re not too quick, are you?
So, you just go over it again with the Rotovac and leave it at that? Not for cleaning, but finishing That is my question since I don’t have a brush head.??? i'm confused what you're asking... All Stanley Steemer's honor a 10 Day REDO policy where any customer who is unhappy with the service they were provided and we'll return to re-clean the areas (I know someone will ask so i'll go ahead and just state its about 3.5 - 3.75% of all jobs).... The 2 Jobs I was referring to were REDO's... The original crew had pre-sprayed, Scrubbed with CRB, and wanded the homes.... The customer called unhappy with the result and rather than sending another crew to repeat the same process I sent the crew with the RotoVac to see it they could get the areas looking better than the crews without the RotoVac... Both customers were satisfied after re-cleaning with the RotoVac. Hope this helps.
I think that he was asking if you leave the Rotovac swirly’s or do you groom it out with a rake, crb or wand.??? i'm confused what you're asking... All Stanley Steemer's honor a 10 Day REDO policy where any customer who is unhappy with the service they were provided and we'll return to re-clean the areas (I know someone will ask so i'll go ahead and just state its about 3.5 - 3.75% of all jobs).... The 2 Jobs I was referring to were REDO's... The original crew had pre-sprayed, Scrubbed with CRB, and wanded the homes.... The customer called unhappy with the result and rather than sending another crew to repeat the same process I sent the crew with the RotoVac to see it they could get the areas looking better than the crews without the RotoVac... Both customers were satisfied after re-cleaning with the RotoVac. Hope this helps.
Groom it out by following with the light wand and carpet rakeI think that he was asking if you leave the Rotovac swirly’s or do you groom it out with a rake, crb or wand.
We have approximately a $200 ticket average. With our current REDO rate at approximately 3.5% we will only do "all that" on 1 out of 29 jobs. So no.... we do not do "all that" for $99.... We do "all that" for approximately $5,800.... We work in volume... without standing behind our work and doing whatever we can to make our customers happy, we don't have volume.And all that for a $99 special?
Holy Moly, that wasn’t hard was it?I think that he was asking if you leave the Rotovac swirly’s or do you groom it out with a rake, crb or wand.
I guess, now the Ofer’s run Chavez off, everything’s going to be about Bucket around here.