Rug discount for other CCers

[Mikey P]

I'll assume you busy rug guys have broke dicks who drop off rugs for you to clean for them.

What kind of price break do you give them so they can still make a buck and what kind of volume to they have to bring in order to get it?

 

[steve frasier]

Randy does mine wholesale, I don't get a lot of them but I also hand out his card to people that I think can use it

I also try to call him in advance to make sure I get the price right and delivery date

but every so often I take him some dungenous crab or smoked salmon

 

[Nate The Great]

We have a 25% discount for clients who bring their rugs down. Same for dry cleaners and other CCer's. They charge your regular price, drop off the rugs and pick them up, and they get to keep the discount and a happy client. :wink:

 

[B&BGaryC]

My local rug snob started charging me more. I quit bringing him rugs.

At first he was giving me rugs for about a buck fifty a foot. Now it's four bucks a foot. Most of his customers only pay 2 or 3 bucks a foot.

 

[Chris A]

My local rug snob started charging me more. I quit bringing him rugs.

At first he was giving me rugs for about a buck fifty a foot. Now it's four bucks a foot. Most of his customers only pay 2 or 3 bucks a foot.

uhh...

 

[Ken Snow]

For our larger wholesale accounts (carpet cleaners dry cleaners etc) we give 40% off our PU & Del price if they bring to us, 25% if we PU & Del from their location.

 

[Guest]

For our larger wholesale accounts (carpet cleaners dry cleaners etc) we give 40% off our PU & Del price if they bring to us, 25% if we PU & Del from their location.

I like that offer, and think that is very reasonable. I might have to bring this type of offer to my local rug shop.

 

[KeithCo]

Mike, I would suggest about a 90% discount.

 

[Greenie]

When I finally grew tired of hacking rugs out, I used to bring them to Nate's family biz in Hawaii, I got the discount, became the hero and still charged more than most would believe...cause i had to.

 

[DUSTY]

We give a 40% off for CC that bring rugs to us and pick them up again.. and they have to pay cash>> no accounts with CCleaners at our store.

 

[rhyde]

My local rug snob started charging me more. I quit bringing him rugs.

At first he was giving me rugs for about a buck fifty a foot. Now it's four bucks a foot. Most of his customers only pay 2 or 3 bucks a foot.

I’ve done that to 4-5 wholesale clients over the years the price often depends on how much of a hassle they are. There are a few people / dealers in town I simply will not work for their difficult to deal with, poor payers, disrespectful, don’t qualifying with their clients & blame you for it that kind of stuff. The point is , At 30,40,50% off retail cleaning price or a specialty service the profit low.... if any, and then have to deal with attitudes, poor payment, price haggling is simply not worth the hassle.


Steve & Walt are good guys to deal with...crab yummy, yummy crab the last batch you gave be my wife and kids got to it while i was at work

 

[rhyde]

40% WOW

you would think at least 50/50 split at the least or a 60/40 for the guy who brings you a rug

not worth the trouble to pick up and deliver

The biggest problems for carpet cleaners is space to haul rugs & size of rugs too big or too small and not profitable depending on the time of year this can make a shitty month decent

9x12 rug @ 3:50 Sq Ft = 378.00

I charge 1.50 Sq Ft. =162.00

216.00 Gross profit to a cleaner some on here have 50-150.00 W/W minimum charges you make more and don’t need to run your equipment. With small unprofitable or really large ball buster rugs guys tend to pass our card out and let us do what we do best.
One more thing, we try to flag these rug clients from the rest. I want to make sure I’m not marketing to them if you have good wholesale clients don’t shit on them. So, Steve & Walt if you refer someone let me know the last name you can shoot me an E-mail here or call I always try to find out how people hear about us.

 

[Jose Smith]

Like Randy, I am not very expensive. They can pay me full price, mark it up a bit and the client is not hit with something unreasonable.

Jose Smith

 

[Greenie]

The whole world works this way, it's just logical, with volume comes discounts. Bring a few rugs in a month and I'd be happy to give you 40% off of my $4 a foot fee, you pay $2.40 and everyone is happy...only problem occurs when the struggling rugpit guy starts to discounting retail customers, when instead he should be approaching wholesale customers to fill his gaps.

 

[B&BGaryC]

I think I know exactly what happened. The first time I let him know I was a carpet cleaner, but not who I worked for. After the rug was cleaned and he got paid with a B&B check, it all clicked. Before I ever worked at B&B the owner of the company brought a very nice rug in to be cleaned. It was damaged in the wash-pit by some migrating dyes. We didn't have adequate before pictures, he refused to replace the rug for our customer. Eventually it got made right but from what I hear it was kinda ugly. So now he knows I work for B&B, and I think he charges a premium because of the ruined rug five years back. However, it's not an all out feud, because he tossed us a giant water loss last week. I think he just marks up the rugs.

 

[Ron K]

My question is... How much Carpet Cleaning would someone have to give you guys to offer a 30-60% discount?

 

[Ken Snow]

It is rug cleaning, not carpet cleaning. If they bring to us they will get a 40% discount, only a couple really high volume ones get more and that is 50%. Remember this is off our full PU & Del pricing and every customer gets a discount already for bringing to us.

 

[Greenie]

Like Randy, I am not very expensive. They can pay me full price, mark it up a bit and the client is not hit with something unreasonable.

Jose Smith

Jose, you are supposed to be expensive, it's part of being a rug snob, g'head charge more, it is cali.

 

[Ron K]

Ken my point is why do rug guys have to discount their work but CCers don't have to discount for it. You ask any of these guys to give you a 40% discount on carpet cleaning and I'm shore they won't be limp anymore.

 

[alazo1]

Modern Pioneer in Campbell charges I think a buck a foot to cleaners. Never seen their plant so I can't vouch for their quality. BTW, the supplies side of MP is closed. Dude's working as an engineer (or something of the sorts).

Albert

 

[Jose Smith]

Like Randy, I am not very expensive. They can pay me full price, mark it up a bit and the client is not hit with something unreasonable.

Jose Smith

Jose, you are supposed to be expensive, it's part of being a rug snob, g'head charge more, it is cali.

I feel a customer pays me what I am worth. Most of my prices might seem extremely high on a board like this. But I beleive many "posted" rug prices are extremely high.

I charge more than most when it comes to fabric (and even carpet) cleaning. But I feel the customer is getting something they are not getting with others.

But my main rug cleaning competition around here are rug cleaners who have been in business for 40, 50, or 60 years. I can't do anything that they can't do, so I am not much more than them when it comes to pricing. It is the carpet cleaners that seem to charge outrageous prices for their rug cleaning.

Jose Smith

 

[Greenie]

So what is "outrageous" for an investment grade silk rug?

What might be outrageous for an 8' haitian sofa?

or 1000 sq. of wool berber wall to wall?

Just trying to get a feel for where you are coming from.

 

[Jose Smith]

Email sent.

 

[Tony Dees]

I also have an arragnement of 40%

 

[Ken Snow]

Again it is for drop off only and our reg customers get a discount for that vs full price pu & deliverey. Oour reg cust avg discount is about 1/3 so 40% is just giving a little bigger discount for wholsale accounts.

 

[Ken Snow]

outragious for a haition sofa greenie? they are some of the cheapest easist to clean fabrics ever made (after herculon). Anything more than the lowest price one has for uph cleaning to me would be outragious.

As for investment grade silks I doubt many cleaners will see more than a hanful of those in their lifetime and if you ever here of a dealer selling a rug as investment grade, run very fast. We sell room size rugs from a few hundred dollars to over 100k and would never tell a client they are buying an investment grade piece. there are so many other valid, subtantiable reasons for their value than giving potentially false info.

 

[rhyde]

A rug is a decorative item an indulgence what defines collectable, investment, decorative, value, is highly subjective and changes. Silk Kashan rugs went through the roof in the 1970’s some selling for more than 30K today they can be had in the 10K range

 

[joey895]

Our local rug plant was giving me 20% off but I believe that was the same discount he would give anyone who dropped off and picked up their own rug.

I have quit taking them rugs for a couple of reasons.

1. 20% is NOT enough for the hassle and all the driving and more importantly it's not enough for the risk I'm taking on if something should go wrong with that rug by being the guy who is billing the customer for the cleaning and picking up and delivering the rug.

2. I referred one of my regular customers to them and when the company picked the rug up the had my customer sign a waiver which among other things said there was no guarantee against wicking. That's when I found out that they actually do NOT have rug pits. Now that I could possibly live with but they are hanging these rugs to dry and I feel if after they are dry they see where something has wicked up they should take care of it before the customer ever sees it and even if they miss it and the customer finds it they should take care of it. IMO

Bottom line is I no longer feel that their cleaning is worth $3 per foot and I will not refer anyone else to them or take them any rugs myself.

 

[The Great Oz]

Our local rug plant was giving me 20% off but I believe that was the same discount he would give anyone who dropped off and picked up their own rug. It would be wise for them to give a better price to a customer that has the potential to bring them more business than the homeowner.

I have quit taking them rugs for a couple of reasons.

1. 20% is NOT enough for the hassle and all the driving and more importantly it's not enough for the risk I'm taking on if something should go wrong with that rug by being the guy who is billing the customer for the cleaning and picking up and delivering the rug. You charge your customer what you want, not their retail price. We used to do bulk rug cleaning for a local franchise, giving them a substantial discount, and they were charging double our retail price.

2. I referred one of my regular customers to them and when the company picked the rug up the had my customer sign a waiver which among other things said there was no guarantee against wicking. That's when I found out that they actually do NOT have rug pits. Now that I could possibly live with but they are hanging these rugs to dry and I feel if after they are dry they see where something has wicked up they should take care of it before the customer ever sees it and even if they miss it and the customer finds it they should take care of it. IMO

Bottom line is I no longer feel that their cleaning is worth $3 per foot and I will not refer anyone else to them or take them any rugs myself. I agree with that. There's no excuse for poor workmanship or poor service. If you have to drive any distance to get to a better shop, just figure your costs, add in their charges and come up with your own price.