You said nothing in that video, to many 4 letter words you were thinking hu.
I didn't do the vid. I had Taylor (my assistant) do it while he opened it and examined it. He's not very talkative.
If I had done it, I would have been laughing. So it's probably better PR actually for it to be silent.
This one reminds me of a Hammer I sold a guy back around 1998. He called about 6 months later, pissed, and demanding that I "make Briggs stand by their warranty". I asked what the issue was and he said that he was told he needed a new engine or short block, and would have to pay for it.
I asked him what the issue cause was and he said, "oil break- down".
I asked him how often he changed the oil and he said, "Every 3,000 miles, just like the van.".
You just can't make this stuff up.
One guy back in the 1990's was from Korea and spoke terrible English. He was concerned about heat in the van for some reason, so he put a long, winding 8" diameter hose from the top of the heater, across the ceiling and out the side door. Well, propane heaters aren't forced- air. So the airflow was interfered with and the thing sooted like crazy. So he brought it back all upset and I tried to explain the problem and cleaned the heater of soot at no charge. And I took the exhaust he made off of the heater and put it in the van.
About 2 weeks later, he showed up with the same setup, same problem. So I once again explained what was wrong and cleaned the heater coil- at no charge.
About 2 weeks later, same thing. So I took the vent off, put it on the ground and stomped it flat as he watched. "No!", I said as I did. And I made it clear that if he came back with the same issue, I would be charging him twice to clean it.
He finally got the idea.
Same guy, later, came in wanting me to "fix champ gun".
"Champ gun"?
He nodded as he made this weird, sort of familiar motion in the air with both hands.
"Chammmmp gunnnnnn!"
"Show me "champ gun".
So he reached in the van and took out his wand.
His, "Shampoo gun.".
