harryhides
Member
OK, I have a customer who has, um had a nice off-white ( of course ) chinese rug.
She spilled about a half cup of coffee ( not too hot ) and created about a 10x6 inch brown stain.
Right after this she added a little cold water and blotted up as much as she could.
So we HWE cleaned it but used only a mild neutral pre-spray and NO spotters whatsoever.
The stain is slightly less obvious now, especially when viewed with the lights off.
I have recommended that she make an insurance claim so that we can then attempt cleaning at her/insurance Co's risk. The coffee was also a de-caffeinated and therefore had some dye added to it no doubt.
I'd like to hear some suggestions about how to approach this stain situation from those of you who have actually had some experience with similar.
I do know that any wrong move will likely bleach out the stained area - nature of the chinese beast.
She spilled about a half cup of coffee ( not too hot ) and created about a 10x6 inch brown stain.
Right after this she added a little cold water and blotted up as much as she could.
So we HWE cleaned it but used only a mild neutral pre-spray and NO spotters whatsoever.
The stain is slightly less obvious now, especially when viewed with the lights off.
I have recommended that she make an insurance claim so that we can then attempt cleaning at her/insurance Co's risk. The coffee was also a de-caffeinated and therefore had some dye added to it no doubt.
I'd like to hear some suggestions about how to approach this stain situation from those of you who have actually had some experience with similar.
I do know that any wrong move will likely bleach out the stained area - nature of the chinese beast.