I had a lady like that a few years ago. She had 2 young, make Siamese cats who would mark all over each other's territory. All the baseboards were ruined and the place stank even from the outside. Drive her husband nuts. Nothing I could without getting rid of the cats, then replacing the carpets, floors and walls.It is indeed wise to not guarantee urine removal .
I wonder how many of us has lost business or not been called back because of the denial of the home owner about it coming back?
Especially when the animals still live there.