Shane Deubell
Supportive Member
- Joined
- Jun 30, 2011
- Messages
- 4,052
What is the metric you use for hiring Customer Service Reps?
For planning purposes how many CSR do we need per Tech or do you go by Revenue?
So for every $300k you need a CSR or for every 4 techs you need a rep...
For planning purposes how many CSR do we need per Tech or do you go by Revenue?
So for every $300k you need a CSR or for every 4 techs you need a rep...